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Help CenterAx800-b6 Cnc Gear Grinding Machine, Fully Automatic Alloy Saw Blade Repair Machine, High-efficiency Dull Saw Blade Regenerative Grinding Equipment
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The main uses of the AX800-B6 fully automatic alloy circular saw blade tooth grinding machine are as follows:
For the manufacturing of brand - new saw blades: Provide high - precision tooth profile processing capabilities for saw blade production enterprises, and manufacture high - quality brand - new alloy circular saw blades with good cutting finish and long service life.
For the regeneration and repair of old saw blades: Provide professional saw blade grinding services for large saw blade users (such as aluminum processing plants, furniture factories, steel distribution centers, etc.), so that the worn old saw blades can restore or even exceed the original cutting performance, and significantly reduce the tool procurement cost.
For the customization and grinding of special saw blades: With its flexible CNC system, it can grind various non - standard tooth profiles (such as alternate angles, trapezoidal teeth, left and right teeth, etc.) to meet the special cutting needs of different materials such as wood, aluminum, plastic, and composite materials.
For improving the automation level of the production process: One person can operate multiple devices, transforming the "craft work" that relies on the experience of senior craftsmen into standardized and automated "assembly - line production", significantly improving production efficiency and product consistency.
After - sales service plan for Aoxiang alloy saw blade tooth grinding machines
Dear customers:
Thank you for choosing the alloy saw blade tooth grinding machine produced by Foshan Aoxiang Precision Machinery Co., Ltd. We are not only committed to providing high-performance and high-precision equipment, but also will provide you with a comprehensive, efficient and fast-responsive after-sales service system to ensure that your equipment is always in working condition and safeguard your productivity.
I. Service Tenet
We adhere to the service concept of "Customer First, Professional and Efficient, Continuous Guarantee". Through a perfect technical support and service system, we ensure that customers "buy with confidence and use with peace of mind" and realize the value of the equipment throughout its life cycle.
II. Contents of the Service System
1. Warranty Policy
Warranty period: A 12-month free warranty for the whole machine will be provided from the date when the equipment is installed, debugged and accepted at your company's site.
Warranty scope: Under normal use and maintenance conditions, in case of any damage to parts due to equipment design, materials or manufacturing processes, our company is responsible for free repair or replacement.
Non-warranty scope:
Normal wear and tear of vulnerable parts and consumables (e.g., grinding wheels, belts, guide wheels, etc.).
Failures caused by improper operation by the customer, unauthorized modification, accidents, force majeure or failure to perform daily maintenance according to the operating procedures.
Secondary damage caused by the use of accessories or consumables not provided by our company.
2. Technical Support and Response
Hotline/Remote support: A 7x24-hour technical service hotline and online technical support are set up. Provide all-weather technical consultation and fault diagnosis, and strive to solve more than 80% of common problems through telephone or remote video guidance.
On-site service response:
General failures: After receiving the customer's on-site service request, we will respond within 2 hours. Depending on the complexity of the fault and geographical location, we promise to dispatch professional engineers to the site within 48 hours.
Emergency/Severe failures: For severe failures that cause the equipment to stop completely, we provide urgent services and activate the "Green Channel" to ensure the fastest arrival at the site.
3. Regular Maintenance and Inspection
Paid inspection service: After the warranty period, we provide flexible regular inspection service packages. Professional engineers will conduct a comprehensive accuracy inspection, mechanical adjustment and system optimization of the equipment to prevent potential failures and extend the service life of the equipment.
4. Supply of Spare Parts
Reserve of core components: Our company's warehouse always stocks a full set of spare parts for the equipment, including core high-precision components (e.g., spindles, lead screws, guide rails), electrical components and vulnerable parts to ensure timely supply.
Preferential guarantee: During the warranty period, damaged parts within the warranty scope will be replaced for free. After the warranty period, we will provide customers with preferential prices for spare parts and ensure that the spare parts are genuine original parts.
Emergency spare parts channel: For spare parts with urgent needs, provide expedited shipping services to minimize downtime.
5. Technical training service
On-site training: During the equipment installation and commissioning, our engineers will provide your company's operators with at least 8 hours of free on-site training, including the following contents:
Equipment structural principle and safety operating procedures
Basic operation and parameter setting of the CNC system
Grinding programming and processes for different tooth profiles (e.g., flat teeth, trapezoidal flat teeth, left and right teeth)
Selection, installation, and dressing of grinding wheels
III. Service process
Service request: Customers report problems/consult through the service hotline or online channels.
Problem diagnosis: Technical support engineers conduct preliminary remote diagnosis and guide troubleshooting.
Plan formulation: If on-site service is required, immediately formulate a service plan and inform the estimated arrival time.
On-site service: Engineers arrive at the site, conduct fault troubleshooting, repair, or maintenance, and fill out the "Service Report Form".
Service confirmation: After the service is completed, the person in charge of the customer confirms the repair result and signs.
Service follow-up: Our customer service staff conducts a telephone follow-up after the service to ensure that the problem is completely solved and collect feedback on service satisfaction.
IV. Value-added services (optional)
Annual equipment accuracy inspection: Provide professional annual equipment accuracy inspection and calibration services.
Process optimization support: Provide suggestions for optimizing grinding process parameters for your special saw blades (e.g., ultra-thin, non-standard tooth profiles, etc.).
Free software upgrade: Provide free software upgrade services for the equipment's CNC system within the warranty period.
V. Contact us
Service hotline: 0757-88778252 13425671988 13790061685 (Same number for WeChat)
Company address: No. 61, Industrial Avenue, Baini Town, Sanshui District, Foshan City
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