500w Fiber Laser Cutting Machine With Good After-sales Service

Main features for the Fiber laser cutting machine

High cutting speed for thin metal sheet
Gantry bilateral drive, human proximity & openness.
Low running costs, optical path maintenance-free.
Using high-strength cast aluminum beams, to achieve strength, rigidity, servo drive & cnc control system highly matched.
Optical fiber transmission, flexible manufacturing, to achieve high-quality cutting of any shape.
High Cutting speed, low operating costs, doubling return on your investment.
Flexible operation, simple & convenient.
Energy saving, low power consumption, 20% -30% of the traditional CO2 laser cutting machine.

Cutting samples

The Real Top Manufacturer in China

Maanshan Middle Asia Machine Tools Manufacture Co., Ltd, today is placed as a professional leading manufacturer and global supplier of sheet metal working machinery specialized in the production of all types of hydraulic press brakes (Sychronized/Conventional), hydraulic guillotine shearing machines & hydraulic swing beam shearing machines (CNC/NC), CNC fiber laser cutting machine.

ZYMT 's registered capital is around USD 860,000.00, occupy 100,000.00 square meters with a production workshop of 50,000.00 square meters, making it one of Chinese largest facility for professional sheet metal fabrication machinery. The total workforce at ZYMT is currently numbered at 450 employees and is composed of highly trained and qualified machine operators and assembly technicians supported by a staff of experienced engineers and designers.

All the ZYMT products are manufactured with the Chinese AAA level good standardization and accredited for the ISO 9001:2008 and CE Certification is optional. In the past years ZYMT has progressed to become a major exporter of sheet metal machineries to the world markets with customers located in all the machine tools consuming countries.

ZYMT is currently represented in over 60 countries and regions worldwide through appointed dealers.

Here,with a long and strong engineering experience behind, ZYMT wishes to present itself as a quality-conscious, professional machinery building company serving the industry.  

Service Commitment

I. Advanced service concept
Our service philosophy is provide users with "active, detailed, fast, professional, standardized" service, allowing users to enjoy the "meticulous" service.

II. Perfect service network
We always adhere to customer-centric guiding ideology on network construction, to ensure that users have a local service outlets. We will carry forward the pioneering spirit of the times, trying to shorten the service radius, around the network goes down, forward the idea of service, we will continue to promote the service network to the depth direction, make the service more convenient.

III. Reasonable service policy
We offer a 12 month warranty carefully, solve all customer’s problem reasonably and justly.

IV. Standardized service processes
In order to reflect "active, detailed, fast, professional, standardized" service content, we have established a complete set of standard service processes, so that customers feel "meticulous" service.

V. Scientific spare parts supply system
In order to accelerate the speed of transfer of spare parts, to make services more convenient, adhere to service first principle, establish spare parts warehouse, from the customer's point of view, protect the vital interests of customers, ready to deploy spare parts at any time, to ensure that meet customer needs.

VI. Quick service response
We ask all service points must provide 24-hours fast service support, and ensure services resources: personnel, spare parts, tools, etc.,
Once receipt of customer service needs, arrival at service locations within 24 hours; and service point must also ensure 24-hour service phone unblocked, after receiving the information service needs, inform the person in charge quickly, determine the service plan immediately, arrive at the destination at the first time, solve customer problems within 24 hours, to allow customers to really feel "we're here."

VII. Strengthen customer relationship management and enhance customer satisfaction
First, improve customer information files. At the same time, establishment of three returning customer service system by the dealer, service points, after- service department.
Establishment of after-sales service, users not only to accept advice & complaints, also promote direct customer visits, this visit is to investigate customer by telephone, in order to accurately understand enforcement of service policy and standards from the service point, as well as customers’ true feelings of service from the service point, in order to improve service better, enhance customer satisfaction.
Strengthen different forms of customer care. Through related theme service activities to strengthen customer care, continually to form a good reputation effect, rapidly enhance brand reputation & customer satisfaction.

VIII. Enhance training
In order to improve the overall quality of service network, we will develop the corresponding training plan & training support for the service station, improve service quality from all aspects, maintenance technology level, and customer satisfaction.

IX. Improvement of product quality
We are committed to working through the service, feedback to relevant departments, promote the improvement of product quality continuously, making customers more satisfied with our products.