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Help CenterAmy Autonomous Food Delivery Service Robot for Food Service in Hotels, Restaurants, and Commercial Venues
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XiAn Wisdom Computer Info&tech Co., Ltd is proud to introduce the Amy Autonomous Food Delivery Service Robot – a cutting-edge solution designed to streamline food service operations in hotels, restaurants, and commercial venues. With over 8 years of experience in the tech industry and a dedicated team of 51-100 employees, we have engineered this robot to handle repetitive delivery tasks, freeing your staff to focus on customer experience. Equipped with advanced LiDAR and SLAM navigation, Amy moves autonomously through crowded spaces, delivering meals, beverages, and supplies with precision and efficiency. Whether you run a bustling hotel, a fast-casual restaurant, or a large office cafeteria, Amy can reduce labor costs, improve order accuracy, and enhance overall service speed.
Key Features & Technical Specifications
Autonomous Navigation: Uses LiDAR, depth cameras, and SLAM technology to map environments and avoid obstacles in real time. No magnetic strips or floor markers required.
Multi-Tray Design: Comes with 3-4 adjustable trays, each capable of holding up to 40 kg (total payload up to 120 kg). Trays can be configured for different container sizes.
Long Battery Life: Built-in 48V/20Ah lithium battery provides 8-10 hours of continuous operation. Auto-return for charging when battery is low.
Smart Dispatching: Integrated with restaurant POS systems (via API) to receive delivery orders directly. Supports multi-floor and multi-room delivery.
User-Friendly Interface: 10-inch touchscreen for setting destinations, managing tasks, and customizing voice prompts. Voice broadcast in multiple languages.
Safety Features: Emergency stop button, bumper sensors, and anti-collision radar. Soft stop mechanism to prevent spills.
Durable Build: Made of high-grade ABS plastic and aluminum alloy chassis, resistant to daily wear and cleaning agents.
| Specification | Details |
| Dimensions | 600mm (L) x 500mm (W) x 1300mm (H) |
| Weight | 65 kg (without trays) |
| Max Speed | 1.2 m/s (adjustable) |
| Charging Time | 4 hours (full charge) |
| Connectivity | Wi-Fi 2.4/5GHz, Bluetooth 5.0, optional 4G LTE |
| Operating Temperature | 0°C to 45°C |
Benefits for Your Business
Labor Efficiency: Reduces the need for staff to run back and forth, allowing them to focus on customer interaction and food preparation.
Cost Saving: One robot can replace 2-3 delivery personnel, saving thousands of dollars annually in wages and insurance.
Consistency & Accuracy: Eliminates human errors in order delivery – each tray is assigned to a specific table or room via the system.
Enhanced Customer Experience: Robotic delivery adds a modern, tech-savvy impression that delights guests and increases brand image.
Scalability: Multiple Amy robots can be deployed and managed via a central fleet management dashboard.
Why Choose XiAn Wisdom Computer Info&tech Co., Ltd? As a trading company established in 2015 with global reach, we have shipped our autonomous delivery robots to over 20 countries including North America, Europe, Southeast Asia, and the Middle East. Our factory (1,000 sqm) is ISO9001, ISO9004, and ISO14000 certified, ensuring strict quality control and environmental management. With an overseas office, we offer local support and quick response times. Our annual export value of under US$1 million reflects our focus on high-quality, customized solutions rather than mass production. We provide 12-month warranty, remote technical support, and spare parts availability. Join hundreds of hotels and restaurants worldwide that have already upgraded their service with Amy. Contact us today for a demo or quotation!
Frequently Asked Questions (FAQ)
Q: Can the robot work on carpeted floors? A: Yes, Amy is designed to operate on carpets, tiles, hardwood, and concrete. The wheels are optimized for low-pile carpets and smooth surfaces.
Q: How does the robot navigate between floors? A: Amy can be integrated with elevators via IoT modules (optional). It sends a signal to call the elevator and moves to the desired floor autonomously.
Q: Is it difficult to set up? Do I need technical staff? A: Setup is user-friendly. Our team provides remote guidance and a detailed manual. No coding required – the robot learns the map after one manual guided tour.
Q: What is the maximum number of trays? A: Standard configuration is 3 trays, but we can customize up to 4 trays depending on your needs. Each tray can hold up to 40 kg.
Q: Can the robot be used for purposes other than food delivery? A: Absolutely. It can carry documents, medicines, linens, or any small items. The trays are removable and can be replaced with shelves or bins.
Q: What kind of warranty do you offer? A: We provide a 12-month warranty covering parts and labor. Extended warranty options are available upon request.
Q: How long does shipping take? A: We ship from Shanghai port. Typical delivery time is 15-30 working days depending on destination and customs. Express shipping can be arranged.
Q: Do you provide samples for testing? A: Yes, we can ship a demo unit for evaluation. Please contact our sales team for terms and conditions.
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