Philicam 1mm stainless steel laser cutting machine 500w

                                                             FAQ                                              

Q: What’s the package?
A: We have 3 layers package. For the outside, we adopt wood craft case. In the middle, the machine is covered by foam, to protect the machine from shaking. For the inside layer, the machine is covered by thickening plastic bag for waterproof.

Q: Will the package damaged during transportation?
A: Our package is considerate all the damage factors and make it to be safe, and our shipping agent have full experienced in safe transportation. We have exported to 180 countries worldwide. So please don’t worry, you will receive the parcel in good condition. 

Q: How to install and run the machine?
A: Our technician have installed the machine before shipping. For some small parts installation, we will send detail training video, user’s manual along with the machine. 95% customers can learn by themselves.

Q: How can I do if the machine goes wrong?
A: If confronted with such problems, please contact us asap and do not try fix the machine by yourself or someone else. We will response within 24 hours as quick as we can to solve it for you.

                                                  Packing parts                                         

                                                   factory show                                          

                                       Why choose Philicam ?                                      

1. Feel Confident when buy from a CNC company that has expert staffs with over 10 years of CNC building experience.
2. Get the support that you deserve from our confident well trained staff members.
3. PHILICAM prides itself in having the patience and the ability to provide knowledge and service.

We have professional after service:
1. One year quality guaranty.  Lifetime maintenance free of charge.      
 2. Free training course at our plant.                     
 3. We will provide the consumable parts at an agency price when you need replacement.                
 4. 24 hours on line service each day, free technical support.    
 5. Our staff can be sent to your company to install or adjust if necessary.

Any questions need I help, please do not hesitate to contact me          

whatsapp and phone number :86-18615250502

skype and mail :export001(@)

wechat :919596070

DSP Mama