315W Poly Solar Panel

Packing

Carton/Wooden Package

1. We are Alibaba Assessed Gold Supplier,Popular Supplier.

2.100% QC inspection Before Shippment.

3. CE certificated,competitve price.

4. 7*24 online EMAIL service!

Zhangjiagang Great-Trust New Energy Technology Co., Ltd.
Add: Petroleum Mansion, Food Street 1,Zhangjiagang City, Jiangsu,P.R. of China

Tel: +86 51258978702  Fax: +86 51258978703  Mobile: +86 18021230698(Mr.Jack)

Q1.Are you a factory or trading company? 

We have two modern factory. We have 120 factory workers and 10 of them are quality control and engineer guys. Welcome to visit our factory. 

Q2. Is Your products the lowest price? 

GT take the quality into consideration prior. The price is based on the quality level and the order quantity. We have different quality level products for buyers option and discount is available from us when the order is big. 

Q3. All products have a warranty? 

 Yes, we supply 1 to 25 years warranty for our products. You will be satisfied with our quality. 

Q4. What is the transportation? 

 By air, by Sea, by Express, by Train, all are ok to us. 

Q5. If the goods in transit damage, how to do? 

First of all, we will use stable packing, the possibility of the goods damaged during the shipping is low. If the goods is damaged  during shipping, and we covered the insurance, we will claim the insurance company and let them cover the loss. If there is no insurance cover, we will claim the shipping company and some times, we cover the loss of the goods for client.

Q6. Can we design packaging? 

Yes, but there is with quantity limitation. We will make the packing free for the client, and if less , we can talk, the package is free or little money will be charged.

Q7. Can we add our logo on products? 

Yes, there are several ways to do this.  We can put the label of your logo on the products or make the silk print of your logo on the products. It is free.

Q8. can we customize product? 

OEM and ODM are welcomed  from  GT. We have rich experiences in this area.

Q9. What is your company return policy? 

If we GTbreaks the contract of any agreement on price, quality and any other terms and conditions on the contract, the buyer can return the goods back to us and we will send the money back to buyers. Force majeure and god act are excepted.

Q10.If I have a question I would like advice on how to contact you? 

The best way is by e-mail.Tel, skype, contact us on our website online service worker are good ways to reach us also. 

Q11. What will you provide services? 

Solution providing, engineering, system design, best products suggestion, quality control, delivery, after sale service and many others. You can get our feedback during 24 hours.