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Help CenterUgee UG2150 Graphic Monitor With HD Resolution
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Ugee UG2150 graphic monitor with HD resolution
Products Pictures
21.5 inches, 1920*1080 resolution
Interface Support
Adjustable frame, can adjust any angle
Specifications
Display
Handwriting
Applications
Packing
Shippment
by air, by ship, by DHL, by UPS, by Fedex, by EMS or your own forwarder etc
1. We can provide 24 hours online to answer your questions.
2. We have professional after-sale service waiting for supply help.
3. We will check the products itself and the package carefully before making shippment.
4. Ensure the refund without reason within 7 days.
5. The warranty period is 1 year and the lifelong software support.
Ugee dedicates to professional solution for pen input devices
Factory pictures
Certificates approved
Q. How can I get the update software?
A. You can download the new driver from our website---
Q. The tablet cannot work.How can I do?
1. Pls pull off the tablet’s USB plug from the computer.
2. Remove the Tablet driver form the system.
3. Re-connect the Tablet’sUSB to the computer.
4. You can download the latest version of driver directly from our website ---
5. After installing the new version of driver, the system will require you to restart your
computer.
6. After restart your computer, on bottom right of the screen, you can find the tablet
icon within there.
6.1 If you can’t find the tablet icon on the bottom right of the screen, it means the
driver fail in startup.It might caused by an incompatible issue.
6.2 Check form [My computer]→[Properties]→[Hardware]→[Device Manager], if there
is an exdamation mark occurs,it means the installed driver of tablet is
incompatible with the windows stystem.If you have this problem, pls contact us for
more service.
7. By clicking the tablet icon on the bottom right of the screen, you can test the
pressure sensitivity to see whether the pen pressure function works or not.
If you have any requirement, please feel free to contact me
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