20kw On-grid Solar Power System Grid-tied Solar Power Station

Q1.Are you a factory or trading company? 

We have 60000 sqm modern factory, with 8 production lines. We have 126 factory workers and 23 of them are quality control and engineer guys. Welcome to visit our factory. 

Q2. Is Your products the lowest price? 

We take the quality into consideration prior. The price is based on the quality level and the order quantity. We have different quality level products for buyers option and discount is available from us when the order is big. 

Q3. All products have a warranty? 

 Yes, we supply 5 to 25 years warranty for our products. You will be satisfied with our quality. 

Q4. What is the transportation? 

 By air, by Sea, by Express, by Train and Ttruck, all are ok to us. 

Q5. If the goods in transit damage, how to do? 

First of all, we will use stable packing, the possibility of the goods damaged during the shipping is low. If the goods is damaged  during shipping, and we covered the insurance, we will claim the insurance company and let them cover the loss. If there is no insurance cover, we will claim the shipping company and some times, we cover the loss of the goods for client.

Q6. Can we design packaging? 

Yes, but there is with quantity limitation. For 10,0 pcs, we will make the packing free for the client, and if less than 10,0 pcs, we can talk, the package is free or little money will be charged.

Q7. Can we add our logo on products? 

Yes, there are several ways to do this.  We can put the label of your logo on the products or make the silk print of your logo on the products. It is free.

Q8. can we customize product? 

OEM and ODM are welcomed  from  Anern. We have rich experiences in this area.

Q9. What is your company return policy? 

If webreaks the contract of any agreement on price, quality and any other terms and conditions

on the contract, the buyer can return the goods back to us and we will send the money back to buyers. 

Force majeure and god act are excepted.

Q10. What is your main product line is made? 

Mono/Poly solar panels and solar system, all kinds of solar modules and systems are available.

Q11. What will you provide services? 

Solution providing, engineering, system design, best products suggestion, quality control, delivery, after sale service and many others. You can get our feedback during 24 hours.