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1. Pre-sale service :
Provide you best products price you need
Answer all your questions about the products patiently .
2. Medium-sale service :
All filter element will be tested before delivery
Provide you newest goods transport conditions until you receive our products
3. After-sale service :
Technical support for any time
If the products have quality problem caused by us , we will solve it try our best
Henan Tianyu Purification Technology Co.,Ltd was established in 1999, our company are located in China Filtration city-Xinxiang",and we are high-tech enterprise which is specialized in manufacturing filter, filter element, filter equipment and hydraulic element.
Q1: Are you manufacturer?
A: Yes, we are manufacturer , our factory is located in Xinxiang City, Henan Province,China. Welcome to visit us!
Q2: How is the quality of the filters?
A: We insist on providing our customers with the highest quality of filtration products. As a result, all of our replacement elements are manufactured right here in China, under the most rigorous quality standards. Additionally, all of our filter elements carry six ISO Standards and we fully guarantee all of our products.
Q3: How do you guarantee the after-sale service?
A: Before shipment, our products are checked one by one. If any problems caused by the product itself, we will supply you the new replaced ones.
Q4: Do you accept OEM?
A: Yes, we can manufacture according to your requirement.
Q5: What’s your MOQ?
A: One piece sample is ok and more quantities, more favorable price.
Q6: Can you design filters according to the working condition?
A: Yes. We have professional R&D department , and we can design the more suitable filters for you.
Q7. What’s your packing?
A: Plastic bag / Bubble film - Carton - Plywood case / Pallet or according to your requirements.
Q8. Can I get some samples?
A: We are honored to offer you samples.
O9.What are the payment terms?
T/T, Western Union, Cash, Usually, 30% of payment as deposit, 70% payment as balance that should be paid by buyer when the goods are
finished and get to delivery.
Q10. How long is your Delivery Time ?
A: If there is stock, the delivery time is about 5 working days after getting the payment. If no stock, 10-15 working days after the deposit.
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