1. We will reply you as soon as possible after receiving your enquiry.

2. We can offer both OEM and ODM service according to customers' requirements.
3. If novelties exist in any non-human-made problems, please contact us at your first time and we will offer you a satisfactory solution according to actual situation. 
4. The lead time of samples would be 1-3 days after received your payment.

Q.Could you offer samples for testing?

R:Yes, we could.

Q. What is the lead time of samples?

R:Generally speaking, samples could be sent within 1-3 days,except for some special reasons,such as lack of stock or long holiday.

Q. What kinds of payment terms are acceptable to you?

R:We usually accept  Paypal,T/T,Western Union,  L/C at sight.

Q. Are you the manufacturer?Is the IMREN trademark registered?

R: Yes,we are the manufacturer of IMREN batteries,our trademark is registered all over the world,imren batteries are our patent,our patent number is 13569335,13569367,we are the only legal company to produce and sell IMREN products.

Q. What services can we enjoy as for the after-sale?

R:1. Regarding our product, we can offer customers one year guarantee.
   2. We would visit to track our customers regularly for getting valuable feedback.
   3. If you have any questions during operation, we will assist you to figure them out at first time.