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A.How to solve it when failed to connect to WiFi devicein SINGLE MODE?

Answers:

If you want to control it successfully in single mode,you must satisfy following three conditions:

1),Antenna of controller and power supply were connected correctly .

2),Phone can be connected to WiFi network normally.

3),Set controller to single mode.

Pls check your phone as following steps:

1),Check if controller’s antenna works well and controller are power on or off.

2),Check if controller were connected to WiFi succefully.If not,pls open WiFi setting interface,search controller’s WiFi signal and connect it.Default WiFi name of controller is ”LEDnetxxxxxxxxxxxx”,password is ”88888888”.

3)Check if your app is the newest.Click “Settings”,entre to setting interface,then you can check your app version

B.How to deal with it when password is wrong in SINGLE MODE?

Answers:

If you forget your previous password,pls power on your controller,then long press “Reset” for 10s and wait additional 10s.Restart controller,then controller was reset to “factory reset”.Default password in single mode is:88888888

C.How to solve it when failed to connect to WiiFi device in network mode?

Answers:

If you want to control it successfully,you must satisfy following conditions:

1),Antenna of controller and power supply were connected correctly

2),Phone can be connected to WiFi network normally.

3),Check if controller were connected to WiFi succefully.Following three steps show you how to check the connection status in single mode.

3.1 Connect the phone’s WiFi signal “LEDnetxxxxxxxxxx”to controller.:

3.2 Run app and make sure it shows your LED device.

3.3 Entre to setting interface,and check device’s setting info,then check status of network.If status is “Connected”,it means network works well

If status is “Unconnected”,pls check password is right or not.If password is wrong ,pls click “Change…”to reconnect it to controller.

4), If password is right,but status is still shows “Unconnected”,pls power off controller first and restart it after 3s.Then wait additional 3minutes.Finally,check controller’s network status by same methods.

5),If all problems still not be solved after checking by above methods,pls restart your router and controller.

6), If all problem still exists,pls try to use new router.

D.Whose brand or OS of phone can run WiFi device?

Answers:

For Android OS,support Android 2.3 or above;For IOS,support IOS5.0 or above.

E.How many WiFi device can be connected to each phone in SINGLE MODE&NETWORK MODE?

Answers:

In single mode,each phone can connect 1pcs WiFi device at once time.

In network mode,qty that how many WiFi device can be connected depends on router level,no business of WiFi device.

F.Is it possible that multiple phones control one WiFi device?

Answers:

For controller:Yes,it is possible..

For WiFi bulb:Support 2 phones in single mode.Support 2 phones in network mode.