High speed movable dynamic plastic PVC pipe PE cable online fiber laser flying marking machine

FAQ of  Fiber laser marking machine

1. How can I choose the most suitable laser marking machine?

Please tell us what kind of work you would like the machine to do. Engraving, cutting, marking?  What kind of materials mainly? Cutting/engraving, Max thickness for cutting? How big a working area do you need?

2. How long can delivery the machine?

Common machines can be delivered within 3~7 days. Customized machines need 12~25 days.

3. If there is any technical help after we receive the machine?

Yes, we have a perfect after-sale service team to supply technical support to our customers. Our technical can assist you in installing the machine and give you free training after you receive the machine.

4. If there are some problems with some parts during the warranty period, will your company repair or replace them for me?

Yes, we will. Please send the main part back to our company, we will repair and send back them to you for free within warranty time. If the problem part can not be repaired well, we will send the new one to you within warranty time for free. PS: Not including the consumable parts and Man-made damage.

5. Will the machine be sent to my door?

1)Usually for large size and heavy machines, we will quote CFR price. The best shipping way for large and heavy goods is by sea or air. We ship the goods by sea for shipping free to your base seaport in your country (You find a broker to help you to do customs clearance ).

2)For small-size machines, we can quote prices with DHL express cost. Then the machine can send it to your door.

6. Can I buy spare parts from your company if I have spare parts in the future?

Yes, please. Our company supplies spare parts for all of our machines.  

7. Give me reasons to choose your company.

1)Professional laser marking factory with competitive price;

2) High-quality control and perfect service: All of our machines adopted top quality parts → Test machine works well for 3 days before delivery → sent working video and all items photos based on the order list to the buyer to check → Buyer checks everything is included and satisfied → Professional plywood package to avoid damage → shipping machine

3)Supply technical support all the time for our machine; We have a professional after-sale service team to supply technical support to our clients for free. You can talk with them at any time if you need to. 4)Strict implementation of after-sales warranty. 5)The important is that you will receive the Corresponding goods after you make the payment.  

8. How do we pay you?

Please talk with us first. After we confirm the machine optional parts, and spare parts for order with each other, we will give you the link to order, or transfer via T/T bank.

Desktop fiber laser marking machine