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Help CenterIndustrial Aluminum Copper Rectangular Melting Furnace
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Technical Support
1) Equipment design
Furnace will be customized to meet your production needing and environmental condition (maximum ambient temperate, humidity, altitude,etc) .
2) Drawings delivery
Technical drawing will be send to the buyer after geting the deposite, so the buyer can build basic contruction before the furnace arrived.
3) Acceptance check before delivery
a. The supply of the inspection equipment complies with the scope of supply and technical specifications in the technical agreement.
b. Check the mechanical actions of the equipment.
4) Installation & debugging & worker training
a. Cooperate with guidance to check the buyer installation work;
b. Internal and electrical wiring connections between equipment;
c. Site commissioning;, according to the actual equipment adjust to the best state;
d. Direct buyer operating personnel to the correct use of operating equipment;
e. Guidance on site security considerations;
f. To guide the buyer maintenance personnel troubleshooting methods;
g. Provide equipment specification;
5) other related equipment for your casting project, such as aluminum ingot maker, mould for mill balls, continous casting machine, ect.
FAQ
Q1: How is your company's product after-sales service system?
A: We have professional pre-sales and after-sales departments and
can respond to you within 8 hours to resolve any technical issues.
Q2: How about the quality guarantee period?
A: 3-5 years, exclude irrationally operating and consumable parts.
Q3: How about your products quality?
A: CE certification available and twice test before shipping.
Q4: What's your delivery time?
A: Conventional model needs 3 days.35 days for customized products
Q5: Are you a manufacturer or a trading company?
A: We are a factory with 10 years experience in the field.
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