flexible stainless steel hopper small spiral screw conveyor exporter for powder material

 Screw conveyor

 1. Pre-sale service: 

1) Sinolion will provide production line design, quotation sheet, working sites video, machinery photos, sample testing(gold ore, tin ore , iron ore, tungsten processing in laboratory). 

2) Welcome to visit us at any time, we will pick you up.

2. Sale service: 

1) Keep clients updated when our company gets advance payment.

2) Confirm production details with clients.

3) Take photos and send all pictures to customers during production.

4) Inspection and testing the product before delivery; 

5) Clients are welcome to inspect the equipment when the equipment are ready to delivery. 

6) logistics service if needed.

3. After Sale service: 

1) Provide foundation drawing to the clients for installation.

2) Besides, our engineers are available to help with installation and workers training.

3) Repairing and maintenance if any problem during the warranty.

4) Spare parts and wearing parts will be offered with production cost in 10 years. 

Question 1: What’s the delivery time after I pay the deposit ?  

Answer: We will delivery the goods within 15-25 working days after receipt of the prepayment.

Question 2: Is mineral samples analysis available?

Answer: Sure, we supply samples analysis service for free. After the testing, we will give you the reasonable flow chart, suitable solution and equipment selection.

Question 3: Do you have client in my country?

Answer: Our products have exported to Malaysia, Indonesia, the Philippines, Vietnam, Myanmar, Korea, Singapore, Thailand, Mongolia, Ghana, Sudan, Serbia, Kazakhstan,  Canada, Nigeria, Australia, Chile, Brazil, Columbia, Ecuador, Peru, Bolivia, etc

Question 4: How to make the payment?

Normally, when the order value is below USD10, 000, we accept the payment by T/T or Western Union or Cash, L/C will be accepted when the order value is over USD10, 000. For T/T, the customer can choose 100% in advance or 30% in advance, and pay the 70% balance before shipment.

Question 5: Suitability of motor?

As there are many voltage standards in different countries in the world, so the original motor equipped on the machine would not suitable to be used with the customer's local power supply, when this situation happened, please send us your exact information of the power supply available, then we can modify the motor accordingly.

Question 6: After sale service?

For most of the machines, the quality is guaranteed for one year since the date of shipment except wearing parts, we supply the on-line service for all the machines, and also supply the spare parts all the time with cost price, for some complicated machine or plant, we can send our engineer overseas too.

Question 7: Packaging & Shipping?

All the goods exported are packed in wooden case or carton with export standard except naked package when necessary.

Question 8: How long of your machine quality guarantee terms ?

Answer: Quality guarantee time is one year(wearing parts excluded).