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Help CenterX96 MAX 4k Android 8.1 tv Box 4G 64G Best Download User Manual for Android X96 tv Box tv Box
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Kingsway Customers: Total Annual sales volume: US$8 Million - US$15 Million, Export Percentage: 95%-100%
Production Capacity No. of production Lines: 10
R/D Capacity: There are 10-20 Peoples R&D Engineers in the Company
Quality control: QA/QC department, Mainboard and Chip Test androidhine, aging test for all products.
1. Help-you solve technical problems
2. Keep-you inform about any updates
3. Provide best service
4. Guarantee the best quality: We provide 2-years warranty for each product
Here are the policy and procedures:
If there is anything wrong with device, we will provide technical support and help-you to solve the issues on your side.
If the device is defected and faulty that you can not fix at all, pls send the faulty unit back to us, and provide tracking No.
Once we get returning units, we will send replacements to you immediately or refund!
2. Four years experience manufacturing
3. 100% test before shipment
- 1* tv box
- 1*hd cable cable
- 1*IR remote control
- 1*Power adapter (EU, UK, US, AU all available)
- 1*User Manual
Q: Factory ? Yes !lo
A: We are a factory with more than 200 employees.Welcome the OEM order.
Q: If we order the s-amples today, when it will be dlivery and arrive ?
A: In general s-ame day we will ship it out and you can see it online the second day, and will cost about 3-4 days arrive.
Q:Whh sh-ipp-ing serve you will use for my goo ?
A: We used DHL,Fedex,Up-s,TNT,EMS as customer like.
Q: Where is your factory located? How can I visit there?
A: Our factory is located in #403,FL4,Building C,TongAN Logists Industrial Park,Xixiang Town,Bao'An Distrt, Shenzhen ch-ina.
Q: How does your factory do regarding quality control?
A: Quality is priority. QC department with professional quality assurance specia-list attach great importance to quality
controlling from the very beginning to the very end. Our factory has gained Rohs, hd-mi, , CE FECC,ISO9001:2008 authentation. Etc
Q: Please let us know if your pro-duct does not arrive in your delivery time frame?
A: This situation never happened in our company till now, because we have professional ma-nagerial personnel to overview and control for every parts of pro-duction, and we usually have training to every staff.
Q: What will u company do with defected item-s?
A: For all our pro-ducts, 2 year warranty has n pro-vided, any problems during this period, we will take full responsibility and you can feel free to send goo ba and then we will he-lp-you resend all defected goo or paid money ba!
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