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1. Q: What is the warranty of your agricultural machines?
A: 1 year guarantee for whole machine ( except quick-wear parts ), engine and gear box.
2. Q: Are there any optional parts for your combine harvesters ?
A: Yes, optional parts such as rubber track size, grain tank and type of grain unloading.
3. Q: How long is your delivery time ?
A: Normally it takes 15-20 days to deliver after your deposit receipt or L/C at sight.
4. Q: How many harvesters can be loaded in one container ?
A: (1) 20 Feet Container loads:
For combine harvester:
5 sets 4LZ-0.5; 8 sets 4LZ-0.8; 1 set 4LZ-1.2; 1 set 4LZ-3.0; 1 set 4LZ-4.0/4.5
For Power Tiller: 18 sets GN12; 20 sets M80
For Rice Transplant: 4 sets WSTP60; 6 sets WSTP40
For Spare Parts: 15-18 tons
(2) 40 High Cube Container Loads:
For Combine Harvester:
11 sets 4LZ-0.5; 20 sets 4 LZ-0.8; 4 sets 4LZ-1.2; 4 sets 4LZ-2.2; 3 sets 4LZ-3.0; 3 sets 4LZ-4.0/4.5
For Power Tiller: 40 sets GN12; 50 sets M80
For Rice Transplant: 24 sets WSTP40; 18 sets WSTP60
For Spare Parts: 30-35 tons
5. Q: What is the payment term ?
A: Irrevocable L/C at sight or 30% T/T in advance and balance against B/L copy.
6. Q: What is the after-sales service ?
A: Every year we send our engineer and after-service people to local market to assist our sales agent for staff training, marketing, advertising, maintaining and repairing the machine during the harvesting season.
7. Q: Is OEM or ODM service acceptable ?
A: OEM service is no problem, if you have any special requirements about the machines, please kindly inform us, our engineering department will study and offer you the suitable solution.
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