New York Souvenir Gift Ceramic Coffee Mug CUP 11OZ

New York Souvenir Gift Ceramic Coffee Mug Cup 11OZ

About samples

• For the existing samples we have stock, we could provide free samples; but the shipping cost is collected, And if you let us use your DHL or Fedex account, that would be better.

• If you need samples of your own design or custom logo, you need pay the mould charge; Mold charges can be refunded after receipt of orders.

• We will start to prepare samples for you as soon as we received the payment. Your full address (including receiver's full name, phone number, zip code, city and country) should be well declared;

• Sample time usually within 1 week (Guarantee the quality as the premise).

 
About production

• After sample approved, clients pay 30% of full invoice as deposit, then we start production;

• Production time is 15-20 days after deposit and design approved Depends on quantity and detailed requirement.Nomally 10-15days.

• We send photos or issue mass production samples to clinets for inspection after production finished, Clients inspects goods in factory or third party inspection are all acceptable;

• We arrange shipping as clients' request after payment of balance

 
Important Note
Please kindly contact us directly if you have your own designs to make, we will surely offer you a good price and service
 
Our service
 
1) Your inquiry will be replied within 12 hours.
2) Well-trained & experienced sales can reply your inquiries in English.
3) Working time: 8:30 am ~6:00 pm, Monday to Friday (UTC+8).During working time, E-mail will be replied to you within 2 hours
4) OEM & ODM projects are highly welcomed. We have strong R&D team.
5) The order will be produced exactly according to order details and proofed samples. Our QC will submit inspection report before shipment.
6) Your business relationship with us will be confidential to any third party.
7) Good after-sale service: Free replacement if find out any short or defective goods within 90 days after shipment.
 
Please feel free to contact us any time at your convenience, we always welcome you with great warmth.
 
FAQ
 
1. What kinds of products can you offer?
Tourist Souvenir, Business Gift, Promotional Gift and Customized items. Key chain, Fridge Magnet, Candle Holder, Candle, Lantern, Photo Frame , Vase, Garden Planter, Garden Stake, Flower Pot, Watering Can and some of other festival decorative products
 
2. Can you make products according to my own design?
Yes. We have OEM experiences for many years. Our workers is very experienced. You will get what you want from our factory.
 
3. What is your advantage about QC?
We have QC team to inspect the whole production process. Detail photos, send mass production samples, or third-party inspection, all acceptable for QC before delivery.
 
4. Can you handle very large order?
Yes,We have mature processes and methods to handle the whole orders on designing, mould developing, quality controlling, production arranging, on time delivery .
 
5. Can you accept order in small quantity?
Yes. any quantity is ok, please just feel free to contact us.

6. You have any stock products?
Yes, we have stock products sometimes, you can wholesale buy them by mixed colors,mixed designs, more details, please contact us, thanks.
 
7.How to ship the goods?
We usually ship the goods by sea, by air or by Express( DHL, UPS, FedEx and so on).
 
8. What is your MOQ, can we get smaller for the first time?
Our normal MOQ is 100pcs, And smaller order and mixed order accepted for a trial. Please confirm details with us.
 
9 What is your delivery time? 
Usually around 15-20 days. It also depends on the order quantity and product design.
 
If you have any other questions, please send email to us or call us, we will reply you as soon as possible.
 
Company Brief
 
Welcome to Shanghai Brola Crafts CO., Ltd, We are specialize in various creative and unique Gifts & Crafts , Home & Garden & Festival decor products including Tourist Souvenir, Business Gift, Promotional Gift and Customized items. Key chain, Fridge Magnet,Candle Holder, Candle, Lantern, Photo Frame ,Vase, Garden Planter, Garden Stake, Flower Pot, Watering Can and some of other decorative items, with more than 1000 different styles. Our products are made of different materials, metal, high quality glass, wood, ceramic, paper, resin items. And we can offer customer an one-stop product solution and unending supply of creative and unique Gifts & Crafts , Home & Garden & Festival decorative products.
Our business spreads over both domestic and abroad over 80 countries with an annual export value of up to 6 million US dollars.Many of our products have been exported to many countries and regions all over the world. We have maintained an excellent record of 100%customer satisfaction for over 6 years. Our company basic aim is try our best to create win-win situation with our business partner based on three important business philosophies, which are reliable quality, the lowest price and on-time delivery .
We have experienced and skilled workers , QC team for you one-stop service, The average age of our team is below 32 years old, with good energy and good sense of responsibility. We have set up a well-practiced standard to ensure our team to have fast reaction and standard performance in the daily routine.You are welcome to visit us to know more about us. Let us join hands to make a better future ! Shanghai Brola Crafts CO., Ltd, 29F Ocean tower 550 Yan An East Road,Huangpu District Shanghai China