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Please send enquiry to us or chatting with our Sales representative directly if available. 

2. How do you ensure the products in high quality and exact quantity ?

From material purchasing to production finishing, we have a full set of strict inspection process to ensure exceptional quality problem and correct quantity, including IQC, QC&A, OQC. Moreover, before production, our technology Dept. colleagues will assess the production process to ensure each process in the right way.

3. Once the products occur quality problem, How will you deal with ?

Please rest assure, we are reliable and responsible company. Please send us details and pictures when quality problems occured, we'll analyze the reason and find out the solution with our QC&A and Technology dept. In general, the complaint will be solved within three workdays.

4. Can I use my own brand and design ?

Of course, highly appreciated, We accept OEM/ODM. Our R&D team also can provide full service support during your design process.

5: Do you are factory or only company? We have factory to produce dog clothes and dog harnesses, and also we have the agent for some other brand. 6: Why we can choose you? 1): Reliable---we are the real company, we dedicate in win-win 2): Professional---we offer the pet products exactly you want 3): Factory---we have factory, so have reasonable price

7: How about the shipping cost? If your goods is not large, we can send goods to you via counier, such as FEDEX, DHL,we cooperated with them for long time, so we have good price.If your goods is large, we will send to you via sea, we can quote the price to you, then you can choose whether use our forwarder or yours.

8:How about the price?Can you make it cheaper? The price depends on the item your demand(Shape,size,quantity) Beat quotation after receving full description of the item you want. 9:How about the sample time?What is the payment? Sample time:3~10days after order & samples confirmed. T/T,50% deposit, and balance is after the order is finished. Also we accept the PAYPAL, west union

About us:

 Kunshan Betsy Petsupply Co.,Ltd is specialized in the production of  pet products manufacturers. Our main production is dog clothes,dog collar,dog carriers, dog house, dog bed, dog harness, dog leash, dog shoes, dog cushion etc. Customer and the quality is always the first for us. We firmly believe we will do better due to your support and trust.

Payment:  

·We payment terms are by paypal, Westen Union and TT

·Full payment must be paid within 7 days after placing your order.

·The price doesn't include tax or customs fee.

Shipment:

· We usually ship orders within 3 working days after receive the payment. If the order has no stock, we will give you a satisfactory delivery date according to the actual situation.

Return Plicy:

We hope our products can always make you satisfactory. If you have any problems, please contact us on time, you can chat on line system with us or e-mail in 3 days after receiving goods. Please also attach some pictures to show the problem clearly. We will give you feedback within 2 days.

·If you need to return the goods, return has to be done in 7 days after the arrival, we will responsible for the shipping charge if the problems is caused by us, if not, all return shipping costs should be the undertaken by the buyer.

Sweet remind:

·Discount:If you need to place a big order which is more than the max quantity, pls contact us to get special discount.

·Confirm order: when you place an order, please confirm the size and color. please contact us before you placing an order or leave us messages when order is placed.

·The cost of freight is just for reference ,we can offer the standard of freight before you place the order.

We also produce other pet products ,such as dog clothes, Dog collar, Dog carriers, Dog house, Dog harness, Dog hat, Dog leash, Dog shoes,Dog cushion etc.Pls do not hesitate to contact with us if you are interested in our products.

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