professional i type hand tools

Do you have these question?

1.Q:Whether your products export?

A:Yes.We exported to Turkey,England,SaudiArabia,

India,Africa,South Africa,Brazil,Egypt,Venezuela,Zambia and so on.

2.Q:Can you give me the lowest price?

A:No.We can’t give you the lowest price,but we could give you top quality.If you think our price

higher than others,we can explain why it worth this price.We prefer to take the time in advance

rather than afterwards.

The excuses for bad quality like to you apology is wasting us time.If just for the pursuit of profit,

we will get your order quickly through lowing the price.But many manufactures lack proud product

in order to pursuit our promise.We would not betray our future because of short-term benefits,this

is not the final purpose of business.

We will definitely not throw out our future for immediate interest.We hope to keep long-term

cooperation with our customers not one time benefit.

3.Q:How will you treat quality complaint?

A:First of all,our quality control will reduce the possibility of quality problem near zero.If this is

a really quality problem caused by us,we will send you free goods for replacement,or refund your loss.

4.Q: How do you after-sale service word if the product got damaged?

A:In the guarantee time 12 months,our general after-sale service is changing the damaged parts for

the customers,but if the damage can be repaired by slight cost,we would wait for the customer’s bill

for the fix cost and refund this part of cost.(note:vulnerable part do not include)