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The Cylinders we produced before used in
- Road Trans. Machinery: with long stroke
- Crane Truck: use the type of heavy cylinders
- Garbage Truck: both telescopic and hydraulic cylinders.
- Agriculture Machinery: Like plough machinery, harvester,etc.
- Engine Machienry: huge cylinder need very high requirements.
What is the information we require for customer before we make the quotation?
- 1. Bore & Rod Dia. ( inch or mm)
- 2. The closed & opened length (Stroke)
- 3. Mounted Type: like bearing or clevis
- 4. Working & Testing Pressure
- 5. The oil port size, thread size
- 6. Assembling way & distance
- 7. Drawing or blueprint is enough for quotation
What working plants we equiped to producing products ?
Packing detail : productions shoud be packed with cartonbox, with or without edge protectors ,according to the demand of our clients
Q1: what are we doing before products shipping out?
Re.: 1. 100% Inspecting for products , final check for the packing, notice customer.
2. Giving customer the chain information, like the material certification, inspect reports, testing results.etc.
3. Providing the packing detail, including the customs documents, products putting pictures, container chaining. etc.
Q2: what we will do after customer receive the bad products?
Re: 1. For shipping problems: check with forwarder why it happened, and take responsibilty if our packing is wrong.
2. If the sample is approved, and problems happened in main production. We first to find out the reason, and then come out the best solution for customers. Like giving some discount, take charge for the air shipping cost, etc.
3. We will have " quality feedbacks" in factory, and give a lesson to workers, and insure this problem will not be happen next time.
Q3: Any favor for VIP Customer or old customer?
Re: 1. Giving some discounts for normal products
2. Providing better and quick services , every quotation or question reply on 8 hours.
3. Emergency order will be VIP Chanel.
Willing to answer your any questions
Send Inquiry to This Supplier
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