HydroCylinder for Crane

 The HydroCylinder we produced before used in 

What is the information we require for customer before we make the quotation?

• 1. Bore & Rod Dia. ( inch or mm)
• 2. The closed & opened length (Stroke)
• 3. Mounted Type: like bearing or clevis 
• 4. Working & Testing Pressure
• 5. The oil port size, thread size
• 6. Assembling way & distance
• 7. Drawing or blueprint is enough for quotation

•         1. Customer RFQ
•         2. Information Confirm (Drawing or samples specific reuqiremnets)
•         3. Quotation (Reply in 24 hours)
•         4. Order Confirm (PI, PO)
•         5. Sample producing (upon receipt of 30% deposit)
•         6. If sample approved, go to main production
•         7. Delibery ( balance T/T, Customs clerance documents, 70% against B/L

 What working plants we equiped to producing products ?

1. Sand/Ludux Casting Plants: 30 workers with advanced equipments, 4000 square meters with stove, mould design machinery,testing machinery, material analisis equipments, etc. 

2. Manufacturing Plants: 50 workers in 4000 square meters workshop, have CNC Center, CNC Lathe, Milling and Cutting Machine, Tensile test machine, etc. 

3. Cylidner Assembling Plants: 20 workers with auto-line assembling producing. 2000 square meters workshop equipments with Auto-pressure test machine, auto-pianting line, auto-cleaning machine, etc. 

Company video introduction:  http://youtu.be/ONMf5U1TZeE

 Packing detail : productions shoud be packed with cartonbox, with or without edge protectors ,according to the demand of our clients 

 Q1: what are we doing before products shipping out?

Re.:  1. 100% Inspecting for  products , final check for the packing, notice customer. 

         2. Giving  customer the chain information, like the material certification, inspect reports, testing results.etc.

         3. Providing the packing detail, including the customs documents, products putting pictures, container chaining. etc.

 Q2: what  we will do after customer receive the bad products?

Re:  1. For shipping problems: check with forwarder why it happened, and take responsibilty if our packing is wrong. 

        2. If the sample is approved, and problems happened in main production. We first to find out the reason, and then come out the best solution for customers. Like giving some discount, take charge for the air shipping cost, etc. 

        3. We will have " quality feedbacks" in factory, and give a lesson to workers, and insure this problem will not be happen next time. 

 Q3: Any favor for VIP Customer or old customer? 

Re: 1. Giving some discounts for normal products

       2. Providing better and quick services , every quotation or question reply on 8 hours.   

       3. Emergency order will be VIP Chanel. 

 Willing to answer your any questions

 Now we have customers in America, Canada, Australia, Europe,Arab, Brazil, etc. Welcome to Join us