Flexible Shaft Control Dump Truck Hydraulic Valves

Flexible Shaft Control Dump Truck Hydraulic Valves

WE ARE THE OEM MANUFACTURER IN HYDRAULIC AREA WITH 20 YEARS 

OEM Service

What is the information we require for customer before we make the quotation for Flexible Shaft Control Dump Truck Hydraulic Valves?

1.  Which kind of machines you will use on? 

2.  What's the flow rate of the control valve?

3.  What's the working pressure you need?

4.  How many spools you need ?

5.  How many units you are planning to purchase?

6.  What's other special requests?  

7.   Drawing or blueprint  is enough for quotation

Process Flow

        1. Customer RFQ

        2. Information Confirm (Drawing or samples specific reuqiremnets)

        3. Quotation (Reply in 24 hours)

        4. Order Confirm (PI, PO)

        5. Sample producing (upon receipt of 30% deposit)

        6. If sample approved, go to main production

        7. Delibery ( balance T/T, Customs clerance documents, 70% against B/L) 

Production Flow

 What working plants we equiped to producing Flexible Shaft Control Dump Truck Hydraulic Valves?

After-Sales Service

 Q1: what are we doing before products shipping out?

Re.:  1. 100% Inspecting for  products , final check for the packing, notice customer. 

         2. Giving  customer the chain information, like the material certification, inspect reports, testing results.etc.

         3. Providing the packing detail, including the customs documents, products putting pictures, container chaining. etc.

 Q2: what  we will do after customer receive the bad products?

Re:  1. For shipping problems: check with forwarder why it happened, and take responsibilty if our packing is wrong. 

        2. If the sample is approved, and problems happened in main production. We first to find out the reason, and then come out the best solution for customers. Like giving some discount, take charge for the air shipping cost, etc. 

        3. We will have " quality feedbacks" in factory, and give a lesson to workers, and insure this problem will not be happen next time. 

 Q3: Any favor for VIP Customer or old customer? 

Re: 1. Giving some discounts for normal products

       2. Providing better and quick services , every quotation or question reply on 8 hours.   

       3. Emergency order will be VIP Chanel. 

Customer Show

  Now we have customers in America, Canada, Australia, Europe,Arab, Brazil, etc. Welcome to Join us