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Q1. How long is the warranty good for?

A1. One year warranty after delivery.

Q2. What if any quality problems during guarantee period?

A2. We can provide free technical support and software upgrades and replace the broke spare part for free.

Q3.Can we print my Logo on the products?

A3.Yes, we can. We support OEM .

Q4.What’s your delivery time?

A4.Within 3-7 working days after your payment.

Q5.How many kinds of payment term do you have?

A5.We accept Western Union, Paypal and T/T, alibaba assurance and we can negotiate.

Q6.What should I do if I don’t know how to use the machine?

A6.We have operation video and user manual for your reference, and also we

provide you 24 hours on line service.

Q7: Is it possible to get a sample in special Price ?

A7: Yes, in order to show our confidence on our machines , for distributors , we can give them sample machine in a very good price to support them to do the beginning advertise .

Delivery method :we can offer the door to door services by air or by sea, just depend on your  actual request. Such as DHL, UPS, TNT, FEDEX… by air; and the sea transportations.

Delivery time : 3-5 working days after your payment.

Package : High Quality aluminum alloy case with sponge mode inside.

Payment:T/T, Westen union, ESCROW,Paypal,Bank Transfer,Cash or Contact us.

Our service

We offer perfect after-sale service for all clients:

1) About tranining:Together with the machine, detailed user manual and CD will be provided to show how to maintain and operate the machine practically, also, we provide the online education;

2) If any operation problems occurs within the guarantee period, we shall provide on- line service

after receive the buyer’s notice in 24 hours;

3) If any quality problems occur within the guarantee period, we shall take full responsibility

and bear all the economic losses incurred;

4) If any system problems occurs out of the guarantee period, we will send a new software for

free after receive the buyer’s notice;

OEM Service:

We can offer OEM/ODM service for clients;

We can put your own logo on machine and control screen;

We can make unique machine case for distributor;

About Training

Once you buy our machines,we supply professional training for you. Detailed user manual and online service are training basis. Moreover, we could teach step by step about machine usage and treatment operation according to your need.Online service will be always provided after training finish.

Warranty

We have 1 years warranty for main machine, lifetime maintenance

Shanghai Pex laser Technology Co., Ltd. is the professional manufacturer of aesthetics laser machines in China.  Pex laser has its own research & development, clinic, sales and after-sales departments; can offer the professional technology supports and clinic data at the first time. We can keep you always ahead in the beauty field , because of our professional team integrating with optics, machinery, electricity and medicine.

We have developed into a modernized company . Also we establish the branch company in Shanghai ,Guangzhou and office in Palestine and India . We took part in the international exhibitions every year. With efforts, Pex laser company gained a number of domestic and international certifications for her different equipments, such as CFDA, CE, CAMCAS etc.; as well as the right of import and export certificate and the certificate of self-registration units record management.

With the customer-orientated business philosophy and the purpose of science and technology first, ensure high quality and cost-effective products for customers; which makes us gains lots of customers all over the world. Pex laser company works hard at all times, is to became a famous international OEM/ODM manufacturer of all aesthetic equipments in the world

 Any problem, please contact me freely at any time, I am always at your service on 24 hours:

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