Hengyue Factory Lower Sleeved Roller for Kyocera TASKalfa 620 TASKalfa 820 Pressure Roller

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Q1. Can I have a sample order for laser printer and copier Spare parts?

A: Yes, we welcome sample order to test and check quality.

Q2. What about the lead time?

A:Sample needs 3-5 working days, mass production time needs 7-15 days.

Q3. Do you have any MOQ limit for Spare parts and consumables?

A: Low MOQ,1pcs for sample checking is available

Q4. How do you ship the goods and how long does it take to arrive?

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q5. How to proceed an order for Spare parts and consumables?

A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for normal order.
Lastly We arrange the production.

Q6. Is it OK to print my logo on the product?

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7. What is your warranty?

A: 3 Month warranty,one to one replacement policy for our products.If you have any quality problem,please please inform us with detaile information.we will reply you within one

working day after checking in our internal departments.If the problem was caused on

our side.We will arrange free replacement for you.Usually replacement will be sent

by express,Courier and will pay the shipping charges.

Thanks for your time and Welcome to enquiry.