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Shipping

1.UPS/DHL/EMS/HKEMS/FedEx/HK post/TNT etc. (door to door)

2.By air; Please choose your convenient shipping method according to your requirements.

3.The shipping discount is different in different seasons and depends on different weights; we always choose the cheapest and safest way accordingly.

4. In general it takes around 3--7 days from China to the destination. Please note that it would take  more around 1-3 days for some remote places .

5. We can declare lower value on the invoice if you plan to import with less taxes to customs.

Delivery time 

1.Samples within 1-2 days.

2.Bulk order within 3-7 days.

3.OEM with 7-10 days.

  Shenzhen Onwaytrack Tech Co.,Ltd was focus on producing bluetooth smart watches,smart  bracelets wristband wristwatch, Kids GPS tracker watches, Elder gps watches, Pet GPS trackers, car gps trackers, personal gps trackers, VR box, etc. We have gathered lots of well educated, experienced researchers and administrators in electronic products field. We have been devoting ourselves to developing top quality products all the time, and our products are outstanding in the industry because of innovative and high technology, advanced technique and perfect management. New technology and guaranteed quality ensure the strong and powerful corporate image, and the influential position of the industry.

The customer service at Onwaytrack is second to none. Our shipping commitment, order fulfillment, warranty and track records are spectacular. It is our mission to continuously do everything we can to make sure your electronic vaping experience to be the best it can possibly be.

High Quality, Cost Efficiency, Delivery In Time, Best Service are the bases of our company. We hope you enjoy our site and we believe you'll enjoy our products in the near future.

We are looking forward to accomplish mutual prosperity with you!

 Question A: How long is your products quality warranty?
-Answer A: We provide 12 months factory quality warranty.
 
Question B: What is the Minimum Order Quantity (MOQ)?
-Answer B: 10pcs for regular order,1000pcs for OEM order.
 
Question C: Can you put my brand name (logo) on these products?
-Answer C: Yes, of course. We have 6 years of OEM manufacturing experience.
 
Question D: How much do I need to pay for your OEM service?
-Answer D: No need to pay extra cost for our OEM service when your order quantity up to our OEM MOQ.
 
Question E: Can you put my brand name (logo) on these products when my order quantity less than the OEM MOQ?
-Answer E: Yes, we can. Just need some OEM service cost , the cost is according to your order quantity.
 
Question F: What payment method do you accept?
-Answer F: T/T, Western Union, Paypal,Credit Card etc.
 
Question G: What is the lead time of your products? (How long do you need to prepare my goods?)
-Answer G: 1-3 business days for sample order,3-10 days for MOQ order, 10-30 days for mass production orders (based on different quantities).
 
Question H: How will you deliver my goods to me?
-Answer H: We always ship sample order and MOQ order by Express ( Door To Door), such as DHL,UPS,Fedex... to enable our customers get their goods rapidly.
We ship mass order by Air, Sea,Express, according to customer's choice.
 
Question I: How long do I need to wait before my goods arrive?
-Answer I: 5-7 days for air freight, 3-5 days for international express. 20-40 days for sea transportation.
 
Question J: What is your product quality?
Answer J: Our raw materials are purchased from qualified suppliers. And we have a strong quality control team to guarantee our products quality.
 
Question K: Does your products have CE and Rohs certificates?
-Answer K: Yes,most of our products have passed CE and Rohs certification.