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Help Center36/24 Pcs LED Wall Washer With Lights Color of Red,green and Blue, by DMX512,IP65 Rating
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We provide package of usual carton,with 68/12/pieces in one carton.
Normally,our leadtime is 15 days after confirming orders.
We are the company focuses on manufacturing a wide range of LED lights for housing lighting,architecural lighting,commercial lighting and stage lighting.We always keep the businness theory of customer orientation,listening to them,then reacting to them promptly.
> We provide a garantee period of 2 years.If there are faults on the machines,we will provide the free maintenances.And you do not need to pay for the carriage.
>Normally we provide the lights with high quality,on reasonble prices.However,we also manufacture the ones according to your personal damand.
>You could send us your favorate materials,your designs or other details.We will try best to meet your demand.
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable,but you should pay for the carriage.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks .
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ normally 20 pcs.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q6: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q7: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.
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