Silent Water Cooled Power Generating Set With Ricardo Engine

*Supply Service

Pre-Sale Services High performance products with installation, design or material and quick repairmant; Expert engineers offer technical consultation and assort guidance to our customers, such as questions and offer technical help during any time.

Quality of Service Professional technical adviser; Once we get inform from our customer, we send technical engineers to scene and help to installation and debug the generator, and cooperate with customer to check and accept the generator. The products with most appropriate design and optimization.

After-Sales Service Establish customer service files for end users, provides operations, technical guidance, tracking service, regular visits, life-long maintenance. Design machine room and the offer follow-up service and regular inspection.

Free quick-wear parts offer spare parts and technical help at any time.

*Guarantee & Warranty

1.

1 year or 1500 running hours;

2.

Any trouble of breakdown caused by installation, design or material, we will take charge of repairment;

3.

Any trouble or breakdown of the easily damaged parts and other parts with cost price, and our engineers can help to repair the generator to work again.

4.

We will repair the fault report or compliant received with 2 hours after the reply. After receiving the city’s emergency services 12 hours field to reach the scene within 48 hours. (Service implementation of the agreement by foreign customers).

5.

During the warranty period, if the reason is because the machine itself or damage resulting from failure (excluding wear parts). We will be free for you to repair or replace parts. Outside the warranty period, we will change a fixed fee provision, spare parts price will be provided..

Note: generator warranty for one year from the date of the first motor car 1500 hours. (Whichever comes first )