Packaging

1. The item will cover by the PE bag.

2. Each corner will protected with the pearl wool.

3. The item will be put in to individual package.

Shipping

1. By Express: DHL, UPS, Fedex, a fast and safe way for shipping, normally 3-5 working days for delivery.

2. By Air: In some area, the shipping cost by air is more favorable than by Express; 5-7 days for delivery.

3. By Sea: the most economic shipping method, but cost longer shipping time; large quantity, heavy and not urgent goods can choose this way.

4. Your shipping agent or forwarder.

1. For all your inquires about us or our products, we will reply you in detail within 24 hours.

2. We have engineers who has the experience of 58 designs for big lighting projects to help you solve all the problems of technical.

3. We have sales who have engage in LED about 8years to help you custom-made the sales solution.

4. We have a good translation, enthusiastic sales and service who can speak fluently in English language.

5. We offer OEM services. Can print your own logo on product ,can customize the retail box packing and other things.

6. We have very experienced R&D engineers and we have strong ability to do ODM projects.

After-sale service

1. Quick reply on customers' questions;

2. If anything goes wrong with the products' quality, we will replace for you free and undertake the shipping cost.

3. Make you a happy ordering.

China Tribe Lighting Co., Ltd is a company wholeheartedly committed to the field of LED lighting research and development manufacturing enterprises.Be called for short: "CT".

Tribe-Led focus on LED lighting products in the high-end market,  export to Europe and

United States and some other regions as the main market direction, Built good relations

of cooperation with many famous enterprises already.

Tribe firmly based on scientific and technological innovation, product technology research and development with great concentration, pay attention to product quality and sincere service, has gathered a group of professional and technical personnel, formed a young elite as the backbone of science and technology research and development team,constantly enrich product sophistication in practice of research and development.CT existing more than 4000 square meters base in shenzhen, with full set of testing equipment and advanced production lines, can fully meet the needs of the customer's order."Based on innovation, focus on quality. Good faith service. Sincere cooperation, common development" is the consistently pursuit of Tribal people , to provide superior quality, safe & reliable products is tribal people eternal guidelines.

we will Continuously surpass ourselves as always, create value for customers, realize

win-win situation!

Q: Where is your factory?

A: Guangming,Shenzhen,Guangdong,China.

Q: What kind of certificate you have?

A: All kinds of certificates can be supply based on large purchase quantity. 

Q: Can I have a sample order?

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable .

Q:What is the lead time?

A:3-5 days for sample order,7-20 working days for bulk order after payment confirmed.

Q: How do you ship the goods and how long does it take to arrive?

A: We usually ship by air, by sea,or by express(DHL, Fedex or TNT).It usually needs 3-4 working days to arrive except sea ship.

Q:What is your payment terms?

A: T/T,L/C,or Cash. 

Q: Do you offer guarantee for the led panel light?

A: Yes, we offer 3 years warranty for all of our products. 

Q:What is your main product line is made?

A:We are specilized in producing led panel light and ceiling light.

Q:Are you manufacturer or trading company?

A:We are a manufacturer,and we are capable to be your OEM/ODM supplier/partner.