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Help CenterTamagawa Motor TS3653N2E5
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Dear friend,
Welcome to Taizhou Songwei CNC Machinery Co.,Ltd. Our company is a professional supplier in repair and sales of FANUC products. We had been in this field for 15 years with a lot of very experienced engineers and a large number of stock.
At same time, we will provide 12 months warranty. If you have any need, you can contact us, we will be very glad to serve for you.
1.Q:What is the main business in your company ?
A: We are professional sales and repair of FANUC products in China, in addition,we also offer other CNC spare parts.
2.Q:Where is your company located? How can I visit there?
A:Our factory is located in Taizhou City, Zhejiang Province, China, about 4.5 hours train from Shanghai . All our clients, from home and abroad, are warmly welcome to visit us!
3.Q:Do you have the testing equipments and how long is the delivery time?
A:We have prefect testing equipments,all the parts are 100% tested ok before they are sent out. All the parts are in stocks, so the delivery time is usually 1-2days.
4.Q: How can you guarantee the quality of the parts?
A: 3 months warranty for the used parts and 1 year warranty for the new parts.If you receive the parts but it can't work well,you can return it back to us within 7 days,we pay the come-and-go shipping fee.
5.Q:How about the packing when they are sent out?
A:We usually use foam board with 3 cm thick to fill in all around the box inside to protect parts. We often use carton to pack the parts, but if they are too heavy, we will customized the wooden box for them.
6.Q: Which payment method and Express can you accept?
A:We accpet all the payment methods and Express,but we usually adopt following methods: 1,Payment:Paypal,Western union ,Bank transfer and Escrow.
2,Express: UPS,DHL,FEDEX,TNT and EMS.
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