fruit flavour shisha hookah charcoal

1.In order to guarantee the stability of product quality, our batching process is controlled by the computer.
2.We have strict quality inspection process during the whole production process.
3.The drying kiln is controlled by the electron temperature, which can provide the precise and uniform drying effect.
4.At present ,there are more than 100 workers at the manufacturing plant.
5.We believe that the quality is the soul of an enterprise.
6.Almost every process is computerized.
7.We have strict quality inspection process during the whole production process.

Q1:Do you provide samples ? is it free or extra ?

A: Yes, we could offer the sample for free charge but do not pay the cost of freight.

Q2:Can you produce according to our samples?
A: Yes, we can build new molds and produce by your samples.

Q3:How about your delivery time?
A: Sample needs 3-5 days.About mass production,generally, it will take 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q4:Can I have a sample order for your charcoal?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

Q5:How to proceed an order?
A: Firstly let us know your requirements.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.

Q6:Do you have any MOQ limit for shisha charcoal order?
A: MOQ depends on the packaging manufacture.For example,the minimum quantity of the box is 5000.You can order less.But you need to pay a deposit for the excess packaging,the deposit will be returned in the future orders.

Q7:What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

If you have another question, pls feel free to contact us as below: