400kw coal gas generator for steel plant and coke-oven plant

1.pre-sale service

We will send our engineer to prospect the site of power station free to charge.According to the situation of site we can supply you many drawings which can meet the requirement of design and construction,like power station floor plan,engineering flow sheet of circle cooling system,genset installation,genset foundation,electrical connection and some other techincal support etc.

2.Sale service
we will send our engineer to the site to guide you the installation of generator set, subsystem and relative equipment.We will debug the generator set till it can generate power successfully.We will also supply a technical training to the operators.You also can send your staff to our company.We can train you till you can operate the generator set and during this time we can offer you board and lodging free of Charge.

3.After-sale service
(1)in our company, different people is in charge of different area,we will response periodically and support you technical service free of charge,include equipment debugging,fault eliminating,technical advice,maintenance assistant,etc.
(2)For the quality problem, we will service for you free of charge during the guarantee period.
(3)One year guarantee period and lifetime service.
(4)Insisting on principle of "solving problems first,trying to recover the generator set as soon as possible and then analysis the reason",we solve quality problem in time when genset doesn't work,We insure to help our clients to gain the biggest economic profit.

1. How to choose the right model?
To choose a right model, we need to know required continuous output power, local voltage and frequency and fuel (such as diesel, natural gas, biogas, biomass gas, coal gas, syngas, etc.). For biomass power plant and coal gas power plant, some clients may doesn't have gasification system, then we need information about raw material.
 
2. What's the warranty?
The warranty is one year. We will offer free service and spare parts during warranty period. Lifetime service will be provided by our trustworthy after-sale team.
 
3. How to do the maintenance?
Operator training will be provided by our technician. After training, local operator can do the basic maintenance by themselves according to our maintenance manual.
 
4. Will be operation training offered?
Yes, operator training would be conducted by our technicians during the process of commissioning or factory training course in China.
 
5. What's about the installation and commissioning?
Installation and commissioning of the genset would be instructed assisted by our technicians on site.