Rainbow CV720 More Colors Digital best drawing tablet beginners

http://ugee-manyou.en.china.cn/

Rainbow CV720 More Colors Digital best drawing tablet beginners

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Shippment

When you place an order,pls choose a shipping method and pay for the order including the shipping fee. We will send the item within 5 days once your payment is completed. We don't guarantee the delivery time on all international shippments due to different in customs clearing times in individual countries which may affect how quickly your product is inspected. Pls note that buyers are responsible for all additional custom fees,brokerage fees, duties, and tax for importation into your country. These additional fees may be collected at the time of delivery. We will not refund shipping charges for refused shipments. The shipping cost doesn't include any import taxes, and buyers are responsible for customs duties.

Certifications and Warranty

We will check the tablet carfully and guarantee it’s in good condition when shippment. Buyers may request for a replacement within 7 days from your receipt of the product.The buyer should return the product in the original conditions to us and should bear the shipping costs for the return.

Payment

Q. How can I get the update software?

A. You can download the new driver from our website---

1. uninstall your old driver:Click[Start][All Programs][TABLET][Uninstall]

2. Download the latest version of driver in the download section and save it into your

    hard disk

3. Unzip the file in a folder on your hard disk(with Windows built-in unzip utility or a

    program like Winzip for instance).

4. Double-click the Setup.exe in the foler where you unzippped the file.

Q. The tablet cannot work.How can I do?

A. Pls follow steps as showing below:

1. Pls pull off the tablet’s USB plug from the computer.

2. Remove the Tablet driver form the system.

3. Re-connect the Tablet’sUSB to the computer.

3.1 Check whether the tablet’s LED is blinking or not? If the LED unlighted, that

      means the hardware is fault.

3.2 Test your wireless digital Pen on tablet working area, if it can work as a mouse,

      which means the hardware is OK.If it doesn’t work, pls change the battery with a

      new one.

3.3 After changed a new battery for the pen, if it still not working, that means the

      hardware is fault.

4. You can download the latest version of driver directly from our website ---

5. After installing the new version of driver, the system will require you to restart your

    computer.

6. After restart your computer, on bottom right of the screen, you can find the tablet

    icon within there.

6.1 If you can’t find the tablet icon on the bottom right of the screen, it means the

     driver fail in startup.It might caused by an incompatible issue.

6.2 Check form [My computer]→[Properties]→[Hardware]→[Device Manager], if there

      is an exdamation mark occurs,it means the installed driver of tablet is

      incompatible with the windows stystem.If you have this problem, pls contact us for

      more service.

7. By clicking the tablet icon on the bottom right of the screen, you can test the

    pressure sensitivity to see whether the pen pressure function works or not.

We do our best to serve our customers the best that we can.

We will refund you if you return the items within 15 days of your receipt of the items for any reason.

However,the buyer should make sure that the items returned are in their original conditions:

if the items are damaged or lost when they are returned ,the buyer will be responsible for such damage or loss,and we will not give the buyer a full refund.The buyer should try to file a claim with the logisitc company to recover the cost of damage or loss.

The buyer will be responsible for the shipping fees to return the Items.

Warranty&Maintenance 

We offer the 1 month free replacement.Buyers may request for a replacement within 15 days from your receipt of the product.

The buyer should return the product in the original conditions to us and should bear the shipping costs for return.

We also provide 12 month free maintenance.The buyer should return the product in the original conditions to us and should bear the shipping costs for them.

If any part is required to be replaced.The buyer should also pay for the costs of the parts to be replaced.Before returning the items,please confirm the return address and the logistics method with us .after you give the items to the logistic company,please send us the tracking number. As soon as we receive the items ,we will repair or exchange them asap.

If you would like to know more, warmly welcome

click here to contact us!!!