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Specifications
1.CE cerficate; ISO9001:20082.Long using life
3.Long quality guaranteen
4.best after-sales service all over the world
ABOUT US
Qingdao Shina Machinery Equipment co., ltd devotes itself to the study and development of powder technology and manufacture of equipments,Our technology is the essence of IVA Germany and its partners all over the world. Our equipments are wildly used in the field of non-metallic mineral, medicine, food, chemical, new materials, etc. We take management principle of “Customer Foremost, Service Creditable, Technology Exquisite, Quality First” to supply the valuable service to customers, and let the customers feel that what Shina machinery supplies is not only product, but also good service.
The design concept of our equipments and technology are from Germany, who has reached international advanced level in ultra-fine grinding, ultra-fine classifying and ball mill classifying production line. What we supply is a solution, including feasibility study of project, analysis of downstream market, estimation of investment, design of engineering, supply of complete plant, installation and commissioning of equipments, training of operators, until the turn-key project.
Our tenet is: meet customer demand with perfect service system.
Quality guarantee is for one year. During one year, if there is any problem or destroy (non-artificial damage), we will repair or change for free. After one year, if there is any problem, we will still supply good service, and we will charge cost if parts needed to be changed.
Q &A:
1. Why choose QINGDAO SHINA as supplier?
A: QINGDAO SHINA has a perfect team with more than 20 years experience. Technology of QINGDAO SHINA is original from Germany. What customers get from QINGDAO SHINA is not only one set of machine, but together with know-how.
2. What should I do if I want to start a new project or extent production, but I have no idea what should I do at the beginning?
A. Please send email to QINGDAO SHINA and tell QINGDAO SHINA your situation of the project, QINGDAO SHINA will supply one feasibility study report together with detailed proposal and technical suggestions only for your project.
3. How about the quality of machine manufactured by QINGDAO SHINA?
A. QINGDAO SHINA business concept is: “Start a career with essence, win through high quality”. QINGDAO SHINA follows the principle of “quality is most important” when manufacturing each machine. Besides, QINDAO SHINA decides to lengthen quality guarantee of each machine or production line to 1.5 years so that customers can use machine without worry.
4. How about the after-sales service of QINGDAO SHINA?
A. QINGDA SHINA has a good after-sales service team, all the engineers in the team has more than 10 years experience. QINGDAO SHINA can promise that after the machine arriving at customer’s factory, we will arrange our engineer in time accordingly to make installation. Commissioning and test run. QINGDAO SHINA’s customer service concept is: customers are always the first!
5. How can I start the machine when getting machine?
A. QINGDAO SHINA will arrange engineers with rich experiences to customer’s factory for installation, commissioning and test run. After then, engineers will make training for workers about how to start machine or production line until workers can start machine very good alone.
6. If there are some problems or questions during running machine or production line, what should I do?
A. Please call QINGDAO SHINA in time if you have any questions during production. QINGDAO SHINA will reply customers in time to make sure the production won’t be delayed.
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