power supply new design for iphone power bank/new star power supply

    power supply new design for iphone power bank/new star power supply             

Specification

Part List

1 X Brand new power bank

1 X Mini USB connector

1 X English manual

Support for

Product Detial

About Us

Certification

Questions to Customers

Q1. What is the lead time of power bank?

A: Sample is 3-7 working days, mass production time is 10-12 working days for order less than 10,000 pcs,,20-23 woriking days for order more than 10,000 pcs.

Q2. I don’t like your standard colors. Can I choose any color for the housings? If yes, any extra cost?

A: We have white, blue, brown three colors, you can choose any PMS you like. MOQ is 1000 PCS without any extra cost.

Q3. Do you have any MOQ limit for the power bank?

A:Our MOQ is 100 pcs with normal retailer packing;  

OEM MOQ  is 1000pcs for trial order.Please let me know your choice.

Q4. How should we pay if we order from you?

A: For small amount, you can pay by paypal or Western Union. For amount more than USD500, you can pay by Bank Wire.

Q5: What is the packaging?

A: Gift box, package size: 16*14.2*4.1cm ( 40 pcs/ctn , Carton Size: 38.5x28.5x26.3 cm    , Gross weight: 9.6Kg )

   Or you can make the OEM packing, pls contact me for your choice.

Q6. Can I have a sample even pre-production before I send you the order?

A: Yes, sample is avaiable..

Q7. Do you offer guarantee for the products?

A: Yes, we can offer one- year guarantee for the goods.

Q8. What kind of transportation methods you offer?

A. We always use express delivery like DHL, UPS, FedEx, TNT and EMS, as we enjoy perfect discount in these companies. But if buyers provide us accounts of their own, transportation fee paid by such accounts are also welcomed.

B. We also always transport by air and sea for the goods with large quantity, and we will confirm freight with buyers' prior delivery.

Q9. How about the insurance during transportation? How to deal with the responsibility?

A: Buyers should take the full responsibility for shortage of goods if the goods are checked by any custom during transportation. During transportation, if goods are missed because of having been detained by custom in China, all loss thus occurred should be borne by us; if missing or detained of goods are occurred in other country except China, all loss should be borne by buyers

Q10. Goods Return

What conditions should be considered to return goods?

A. Goods were delivered by SR

B. Goods are within our warranty policy

How long will you take to deal with the returned goods?

We will provide the first feedback within 5 working days.

Q11. Others

What kind of problem will happen usually?

Some goods will be out of stock and cannot offer, because it cannot meet the quality request or really out of stock. Anyway we will contact the client to confirm well before shipping.

Contact:

1. our working time: 9:00am~18:00pm

2. all the inquiries will be replied within 24hours, So please feel free to send us your inquiry.

3. when our trade manager is off line, please feel free to leave a message, and tell us the products you need, our model number, and your E-mail address, we will reply to you within 24hours.