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1. Reply your enquiry in 24 working hours(8: 00am ~5: 30pm, Monday to Saturday(UTC+8). 
2. Experienced staffs answer all your questions in professional and fluent English. 
3. Customized design is available. OEM&ODM are welcome. We have strong R&D team here to 

help. 
4. Exclusive and unique solution can be provided to our customer by your our well-trained and 

professional engineers and staffs. 
5. Special discount and protection of sales area provided to your distributor. Good after sale service offered, please get back if you got question 

After Sales: 
1). We are very glad that customer give us some suggestion for price and products. 
2). If any question, please let us know it in the first by E-mail or Telephone. We can deal with 

them for you in time. 

3). We will send many news styles in every week to our old customers! 

Factory Information

What format of the file do you need if I want my own design?

We have our own designer. So you can provide JPG, AI,cdr or PDF, etc. We will draw artwork for mold or printing screen for your final confirmation based on technique.

How much is the freight charge?

To save cost for you and in order that you can get goods earlier, we suggest to deliver by express for small quantity, such as 1000pcs disposable poncho ,10,000pcs of bracelets, 2000pcs phone cases, etc. They are not heavy, if shipped by express, it takes 3-5 days to reach, but freight charge is not higher than that by sea.

For large quantity, we suggest to deliver by sea. Trade terms can be FOB Shanghai/Ningbo or CIF your port, in some countries, our forwarder can dispatch the goods to your door, which is more convenient for you.

How long is the sample lead time?

For existing samples, it takes 3 days. They are free. If you want your own designs, it takes 4-6 days, subject to your designs whether they need new printing screen, etc. Anyway, we will response fast to your request.