indoor stair railings /stair metal used/stair

Steps of order an stair from us:

1, discuss style, material and surface treatment for material;

2, we provide our recommendation and qutoe the price according to agreement;

3, we provide detailed designed drawing as per project plan;

4, we update the drawing details according to discussion and request from clients;

5, confirmed order, we start production against deposit payment;

6, we finished separate part and start complete trial installationn for stairs;

7, we send pictures for trial installation and after clients agreement, we start package;

8, we arrange for shipment after balance payment;

9, clients get products and check if there are any damage during shipment; (we will buy ensurance for each order); If yes, we contact with insurance company to deal with claims.

10, clients open package and check if every parts of stairs send to jobsite; 

11, clients start installation; (if needed, we can provide installation guidance)

About complaint:

1, damage during shipment, we will ask insurance company to deal with claims;

2, if less accessories or material because of our fault, we will send by our charge;

3, if any incorrect products according to final drawing, we will reproduce products or get back of payment;

4, if damage from imporper installation, we can produce material for free and clients response for shipment;

About standard:

Normally we follow us construction standard, and some other reginon have special request for stair or material like Australia. After our drawing, we will ask clients to confirm if the design follow local standard.

Products Details                     

FAQ              

Needed information for  quotation:

a) Pls tell us which product you like.

b) Pls tell us how many meters of balustrade you need.

c) If you have any special requirements, pls also tell us.

Design(building codes)

Generally, we design as per Australian Building Codes, or European Standards, but we can also design as per customer’s requirements.

Installation Tools

To save your time and cost, all of our products are designed to be installed by screws, NO NEED WELDING.

For the convenience of installation, we will provide detailed drawing and photos for guidance. We also will give labels to each tiny fitting.

        From us you can get 5 years warranty

PRIMA Advantage                   

· OEM services are available, welcome to visit our factory or show room before you place an order.

· High Quality Control with ISO9001;

· Up to 8 years projects experience all over the world;

· Detailed productions and installation drawings are provided;

· Easy to install, only use screws to install, no need welding.

· New product output with best price and quality.

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