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Help CenterHigh Performance Sintered Permanent Neodymium Magnet for Wholesale
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FAQ
1. Q:What information do I need to supply when I have a inquiry?
A: If you have any inquiry, please kindly advise the following items:
Dimensions or drawing with tolerances.
Material grade or magnetic properties.
Magnetic direction.
Surface coating(if necessary).
Quantity and delivery terms.
2. Q:What equipment do you have?
A: We found China Jiliang University Sheensen R&D center in our plant, with advanced R&D equipment, such as Particle size analysis, Angler deviation tester, ICP, Hast Tester etc from Germany and Japan.
3. Q: What about OEM and ODM?
A: OEM and ODM Accept. We have our best designers, we can produce any design you wanted to meet your needs.
4. Q: What about the sample time and charge?
A: (1) 7-10 days if you want to customize your logo, charge according to your design
(2) 3-7 days for our existing samples for reference
5. Q: What about the delivery time of our products?
A: Fast Delivery when you choose the item and decide your design, we can produce it as fast as possible, and deliver it as quick and convenient as possible.
6. Q: Could you provide me the shortest lead time?
A: We have materials in our stock,if you really need, you can tell us and we will try our best to satisfy you.
7. Q: How to pay you?
A: T/T in advance(telegraphic transfer-bank order), for small order, or samples order, or shipment by air.
Western Union cash – for small order or samples order.
Other payment: L/C,D/A,D/P,MoneyGra,Paypal or Escrow.
8. Q: Do you accept feedback?
A: Of course, we accept any feedback about our Quality, Service, Market Feedback& Suggestion. And we’ll do better.
9. Q: Could I pay a visit to your factory?
A: Yes, of course, if you need, we will help you visit our factory.
10. Q: Where is your plants ?
A: Our plant located 45 minutes from Hangzhou, 2.5 hours from Shanghai by car.
Our Service
1. Our Certificates
We are certifited by ISO9001:2008, ISO/TS16949:2009, ISO104001:2004.
Our products are certified by ROHS, REACH, SGS, and MSDS.
2. Technique support:
Cooperate with CAS Institute of Physics and China Jiliang University ;Found China Jiliang University Sheensen R&D center in our plant
Packing & Shipping
Packing: Standard sea or air package well protect in the delivery,
small packing box: 12x10x5cm
big packing box: 33x24x15cm.
we can also pack them as you required.
Shipping: We shipping your magnets by FEDEX, DHL, UPS, EMS etc. door to door express.
Your magnets eager to see you by sea, by train, by car and by air.
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