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Help Center8 Key RF RGB Controller DC 12V 24V RF Wireless Dimmer LED Controller For Lighting String LED Strip
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8 Key RF RGB Controller DC 12V 24V RF Wireless Dimmer LED Controller For Lighting String LED Strip
1.With the RF remote, you can choose various lighting programs, very easy to operate
2.RF wireless remote control,long distance
3.15 dynamic modes for your choice
4.Adjustable static color brightness and dynamic playing speed
5.Auto memorize function
6.Easy to install and simple to use
7.DC12V-24V wide working voltage, preventing reverse connection of power supply
8.Mainly used for 12-24V RGB LED strips, such as 5050,3825 and so on
9.1 year warranty time
Q1. Can I have a sample order for led light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led light order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.
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