multicolor plated nailheads metal copper Hotfix

Q: why need pay Sample fee?

A:If you need sample to check the quality, there will be sample fee and express fee, but sample fee

can be refund once the order confirmed.

Q: Can you help with the design?

A: Yes, we have professional designers to help with simple information such as logo and some images.

Q: What about the lead time? 
A:It depends on the products. Normally 5 to 7 workdays after confirmation of design file and remittance.

Q:  How can I know if my goods have been shipped?

A:  Detailed photos of every process will be sent to you during the production. We will supply the tracking number   once shipped.

Q: Shipping Method

A: Goods can be sent by EMS; UPS; FEDEX; DHL or other ways specified.

Q:Payment method

A:For small orders, 100% in advance; for big orders, 30% in advance and 70% before shipment

Q: After service

A: Customers satisfaction is very important to us!!! If you have any problems or questions, please let us know that in time, we will do our best to solve the problems and give you a satisfying answer.