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Help Center2015 Promotional Balaclava,polyester Balaclava,knitted Skating Inner Cap
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This is high quality polyester balaclava,widely used for the sporting,such the skating.Clients' logo is welcomed to imprint as request.Small order quantity is acceptable.
| 1ps/oppbag | 500pcs/ctn |
| Carton size | 50x40x40cm |
| G.w./N.w.: | 18KGS |
| Shipping by express/ air | 7-8 days(depens on your address) |
| Shipping by ocean | 35-40 days door to door serve(depens on your address |
Reply your inquiry with 24 hours
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Samll order quantity
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After-sales service
We are the professional promotional product vendor and manufacturer .Promotional products, also known as ad specialties, supply over 500,000 different products and thousands of choices for uniform, promo,or store retail .Dingo screen imprint,Embroidery or heat transfer for all your request, such as your staff, fans or events,including bags, Clocks & Timers, I.T Products / Computer Accessories, MP3 Players, Children Toys, Name Card Holders, etc.
Most of our products are on small minimum order quantity request and at competitive price, having about 8 years international marketing experience to serve you.Our mission is to help you create long-lasting relationships with your clients through the power of promotional products.
Quote
How long does it take you to provide a quote?
Our sales rep will supply the quotation when get get your inquiry within 24 hours !
Lead time
What's the normal lead time?
Depends on the product you are ordering, it usually take 15 to 30 days.
Do you have rush service? How long is the lead time for rush service?
We offer rush service. The lead time is typically 7 to 30 days.
Sample
Can you provide a random sample?
Sure,we can supply the random sample if you need and support you to win the order.
In case the sample is expressed from oversea , customer pay for the express fee.
Can you provide a customized sample?
Yes,we can provide customized sample with your logo on it.
Artwork
What kind of artwork can I send? And, what if I don’t have artwork?
Don’t worry. Send us what you have. Our professional art team will work with what you have to create exactly what you need – FREE. Don’t have art? Just tell your Sales Rep (you’ll get an quote from them after you give inquiry!) what you’re thinking of, and we’ll create it for you – FREE.
Do you keep my art on file?
Yes! We keep your artwork on file to make reordering and using your art on other products simple and easy!
Where do I send my artwork?
Simply reply and attach it to your order confirmation e-mail and we’ll take it from there. You can also send it to our email address
Shipment and Delivery
Can I split my order and ship to multiple locations?
Sure! Just let us know and they’ll be happy to serve.
Can I ship internationally?
In many cases yes. It’s best to work with us on this as each case is a bit different. Please contact us!
Can I ship on my own shipping account?
Yes. Just let us know and they’ll be happy to help.
Payment
What type of payments do you accept?
We accept wire transfer and others
What about net Terms?
We could accept net 7days terms on the balance if we do the business over 1 year !
Genaral Order information
What if I receive more or less than I ordered?
Typically in our industry you are charged for any ‘overruns’ – we don’t! We charge you only for what you ordered. In the unlikely event we ship fewer than ordered, you’ll be charged only for what you received.
Can I cancel or change my order?
You can cancel at any time prior to the order going into production. Once items have been imprinted with your logo, we can no longer accept a cancellation. If you need to change your order for any reason, please contact us and we are happy to assist you.
What are set up charges?
Some of the items we offer have ‘set-up’ charges (screen charges, die charges, etc.). It is important to note these are NOT art charges. These are charges to create the screen, die or other necessary items to imprint your specific logo. Keep in mind that if you ever place an exact reorder for the same item you do not have to pay the set up charge again!
If I reorder an item will I pay set-up charges again?
No! If you place an exact reorder (same art and item) you aren’t charged a set-up charge again. Also, once we’ve done your logo in a digitized format for embroidery, we don’t charge you a new tape or digitizing charge to embroider any other item!
Will I see a proof before my order goes into production?
Yes! Unless it is an exact reorder, you always see an ‘e-proof’ of your item which must be approved by you before we proceed!
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