insulated lunch bag,neoprene lunch bag,kids lunch bag

1. who are we?
   We are based in Shanghai,China, start from 2002,sell to 40 countries. There are total about 20 people in our office. 

2. what do we sell?
   We sell clothing, bag,laptop/ipad case 

3. how can we guarantee quality?
    Always a pre-production sample before mass production;  
    Always final Inspection before shipment;  

4. how can we avoid delay?
   on-time delivery is very important for our business;once we promise the time, we would do it; if we fail we would take      responsibility, discount is given or even air freight!

5. why should you pay deposit?
   We mainly do OEM, all production is customized to your color/size/logo, it is special; also we would need to buy fabric/trims etc in cash; actually 30% deposit is less than the fabric/material we spend in advance 

6. why should you buy from us not from other suppliers?
   Our team have 12 years experience, selling to 40 countries;we are very experienced in international business;
   we know suitable price and on-time delivery are the two key points; 
   we supply good service rather than only products.
 
7. Can you visit factory? 
    Surely. Our showroom is in Shanghai, 1 hours from Pudong airport, 0.5 hour from Hongqiao airport;
   You can also welcome to visit factory, 2 hours from our office.

8. Are we manufacturer?
   Yes we have own factory in Shanghai; and also we have good relations with many factories, we sub-contract to other factories,    depend on your order specification and delivery time. 
   We do what called CMT (cut, making, trimming)
   We buy and arrange all fabric/zips from Shanghai office, to make sure they are correct quality 
 
9. Do we have overseas office?
   Yes at the moment we have overseas office in Germany near Frankfurt am, it mainly do marketing, R&D.

10. Can you get money returned if you finally found quality no good?
    Within 15 days goods arrive into port, you are free to report any defect; 
    If there was a problem, we would discuss together to find a solution, including refund the money to you;

11. How long is the lead time?

     Customized production take some time. We would like to how in below chart