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Help Center100% Copper Unique Handmade Craft Water Pot Health Kettle
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100% Copper Unique Handmade Craft Water Pot Health Kettle
1.Q: What's your MOQ?
A: Our MOQ usually comes to 3000pcs
2.Q: What are your payment terms?
A: We usually accept below payment terms:
1.30% deposit by T/T, 70% Balance before shipment
2. 30% deposit by T/T, balanced to be paid by sight L/C.
3. 100% L/C
4. Western Union
3.Q:Where is your FOB port?
A: Our usual FOB port is Ningbo or Guangzhou.
4.Q: What your usual Trade Terms?
A: Our usual Trade Terms are FOB / CFR / CIF / EXW.
5.Q: What's your delivery time?
A: Our usual delivery time is about 25-30 days. It’s depends on the quantity.
6.Q: What's your daily output?
A: Our daily output is 4000-6000pcs.
7.Q: What's your usual packing?
A: Our usual packing is opp bag + white box.
8.Q: What's your sample time?
A: There are 2 cases—
1. Our existing samples--1 day.
2. Customized samples--5 days
9.Q: How about the sample cost. Is it refundable?
A: Will be refunded after order confirmed.
10.Q: About sample sending cost
A: it comes to 2 cases--
1. You send us your freight collect account (UPS, DHL, FEDEX, SF), It’s more expensive
2. You paid us freight cost, It’s cheaper
11.Q: I have the logo; can you help us to do a "visual sample" for confirmation?
A: It's our pleasure to provide you our best service.
12.Q: You are Trade Company or manufacturer?
A: We are manufacturer, and we've been in this line for more than 10 years.
13.Q: Can you provide OEM service?
A: Yes, we can provide OEM / ODM service.
14.Q: We'd like to visit your factory, is it possible?
A: Sure! You are warmly welcomed to our factory to have a visit and faces-to- face negotiate with us!
15.Q: We saw your MOQ is 3000pcs, can you do smaller order?
A: Yes, we can also accept small QTY for Trail Order.
16.Q:What’s the material of your products?
A: Our products’ main material is stainless steel, plastic, tritan, PP and so on.
17.Q; Do you have any factory inspection?
A: Yes, our factory has audited by BSCI & WM.
18.Q:Could you products pass BPA FREE.
A:Yes, our products have got FDA, BPA certifications, absolutely food grade material.
19.Q: Could I customized the products?
A: Yes, customized product is available.
20.Could the sample charge be return?
A: Yes, we can refund it when you place your order.
Jackson Shen
Tel: +86 20 37617491 ext 7037
Fax: +86 20 37617491
Email: sales30 @
Wechat/Whatsapp: +86 134 2205 6412
Skype: live:sales30_33
QQ: 2671267049
Web:
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