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FAQ:

1. Q: Where is your factory located? How can I visit there?
A:Our factory is located besides 329 highway from Hangzhou to Ningbo, our office building and showrooms are in the centre of Ningbo city with convenient communication and transportation. 

2.Can I get sample and how long will it take?
A:We can supply sample. And you need to pay for the sample and courier.
Sample lead time:1-3 workdays if we have stock,7-10 days if we make your offered samples.

3. Q: What's the MOQ?
A: Our MOQ is 500pcs. 

4. Q: Can I have my own customized product?
A: Yes. Your customized requirements for color, logo, design, package, carton mark, your language manual etc. are very welcome.

5. Q: Can I mix different models in one container?
A: Yes. Different models can be mixed in one container, but the quantity of each model should not be less than MOQ.

6.Q: What's the delivery time?
A: It will take about 20-45 days to finish an order. But the exact time is according to actual situation.

7. Q: What is the payment terms?
A: Tradeassurance/T/T/ L/C/Cash at sight

8. Q: How does your factory carry out quality control?
A: We attach great importance to quality control. Every process of our production has its own QC. And after finishing, it have a comprehensive QC.

9. Q: Could I get a discounted price?
A: Yes. If you have a big qty of order, we would give a discount.