16oz Stainless steel termos travel mug thermo starbucks coffee cups mug water bottle

Q1. What is the warranty for your products?

A: Our warranty is one year for the main frame.

Q2. What certificate do you have ?

A: CE, FDA, ISO13485, SGS  

Q3. What is the payment terms of your company ?

A: T/T, Irrevocable L/C at sight, Paypal, Western union, Escrow, Visa.

Q4. Do you make OEM order ?

A: Yes, we supply OEM order for some big brand clients in US and European market like Drive medical, Sunrise, Invacare and have rich experiences in making OEM orders.

Q5. If I want to be your distributor ,what can you give me ?

A: Firstly, Small quantity for marketing try .

Q6. Can I get a sample ?

A: We are glad to offer you a sample, but the sample cost and freight cost will be at your side.

Q7: What about the lead time for sample and mass production?

A: As a sample, if there is one unit left from the order and we can send you at once, if not, it needs 25days or same as order time. 35-55 days for the order.