Epistar High Quality Stainless Steel Outdoor Led Underground Light

Q1: Are you a factory or trading company?
A:We are a factory and we have professional team of workers , Designers and inspectors

Q2: What is your main products?
A: Led underwater light, led underground light, led wall washer light, led brick light ect.

Q3: How to get a sample?
A: Based on the value of our products, we do not supply free sample. If you need a sample for testing first, please kindly contact our sales for more details.

Q4:What’s your advantage?
A:(1) competitive price
(2) High quality with CE/RoHS/UL/SGS certification.
(3) one step purchasing
(4) fast response and professional suggestion on all inquiries
(5) 2 to 3 years quality guarantee for all our products.

Q5:What is your Minimum quantity ?
A: We don’t have a limited for MOQ because a have a lot of clients do project business.

Q6: How long to deliver the products?
A: The exact delivery date need to according to your style and quantity. Usually within 7-10 working days after receive the payment If you choose the items which we have material in stock ,we can deliver in 5-7 days.

Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-3 years warranty to our products, several item can be 5 years with extra costs.

Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less
than 0.2%
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or we can discuss the solution i
ncluding re-call according to real situation.