1. Your inquiry related to our products or prices will be replied in 12 hours.

2. Well-trained and experienced staffs to answer all your enquires in fluent English

3. OEM & ODM, any your customized lighting we can help to design and produce.

4. Distributorship are offered for your unique design and some our current models.

5. Protection of your sales area, idea of design and all your private information

6. All the products must go through 24 hours aging testing before delivery to ensure the quality again.

• If you need a reliable LED product, our supply chain and quality management can meet your requirement.
• If you hope a affordable price, save energy, our reasonable design and universal material can meet your requirement.
• If you just have a LED lamp idea, we can support you to make the idea a real LED product.
• When you are not sure if our product can meet your requirement, you can place a small order, even 1pcs sample for evaluation.
• Our products have 3 years’ guarantee. If there is out product quality issue within the guarantee period, we can provide a new one for exchange.

FAQ:

Payment Terms:
1. Samples: Bank TT, 100% payment in advance;
2. Bulk order: Bank TT, 30% deposit and balance 70% settled before shipment.

Delivery time:
1. Samples: 3-7 working days;
2. Bulk order: 7-15 working days.

Warranty:
2-3 years warranty
Shipping Method:
1. By Express: DHL, UPS, Fedex, a fast and safe way for shipping, normally 3-5 working days for delivery;
2. By Air: In some area, the shipping cost by air is more favorable than by Express; 5-7 days for delivery;
3. By Sea: the most economic shipping method, but cost longer shipping time; large quantity, heavy and not 
urgent goods can choose this way.
4. Your shipping agent or forwarder.

After-Sale Service:
1. Quick reply on customers'questions;
2. If anything goes wrong with the products'quality, we will replace for you free and undertake the shipping cost.
3. Make you a happy ordering.

Quality Control:
100% of the lamps will be tested and keep lighting for 24 hours to test its quality reliability , and we will also test its;
temperature after 24 hours’ lighting.Then after it is cool we again test 100% of the lamps to see if it still work well;
Each lamp should pass all these QC procedures before shipping to customer.

Delivery Detail: 
We ship goods by UPS/DHL/FEDEX/TNT express which takes 3~ 5 days to arrive, or by air cargo which takes about one week to arrive .
or by sea which takes about one month to arrive , depending on your actual requirements.
Our services: 
1. For all your inquires about us or our products, we will reply you in detail within 24 hours;
2. We own well-tranied and passional sales & after- sale services who can speak fluent Engligh language;
3. We offer OEM services. Can print your own logo on product , can customize the retail box pack