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Help CenterParking Garage Retrofit 40W DLC LED Canopy Light With 5 Years Warranty
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Parking Garage Retrofit 40W DLC LED Canopy Light with 5 Years Warranty
1.FredEx / DHL / UPS/TNT for samples, Door-to-Door.
2.By Air or by Sea for batch goods, for FCL; Airport/Port receiving;
3.Customers specifying freight forwards or negotiable shipping methods;
4.Delivery Time:5-7 days for samples; 15-25 days for batch goods.
1. Your enquiry related to our products will be replied in 24 hours.
2. ODM and OEM are welcome. Customized label and shipping marks can be accepted.
3. 3-5 years warranty according to product series.
4. Experienced R&D engineers and strict quality control to ensure our products.
5. Well-trained and experienced clients to answer your questions and enquiries in English fluently.
6.100%T/T in advance for sample order. 30% deposit in advance by T/T, the balance should be paid before shipping for bulk order.
7. Production lead time: 7 working days for samples, 10-15 working days for mass production normally.
Q1. Can I have a sample order for LED light?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 5-7 days, mass production time needs 2-3 weeks for order quantity more than hundreds.
Q3. Do you have any MOQ limit for led light order?
A: MOQ depends on the product type, 1-3PCS for sample checking is available.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led light?
A: Firstly, let us know your requirements or application. Secondly, We quote according to your requirements or our suggestions. Thirdly, customer confirms the samples and send the payment for formal order. Fourthly, We arrange the production.
Q6. Is it OK to print my logo on led light product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample if you don't need laser logo.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the failure rate will be less than 0.2%. Secondly, during the guarantee period for failure batch products, we will send new parts and you replace of the broken part. We can discuss the solution including re-call according to real situation.
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