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Help CenterHigh Power Brushless Electric Vehicle/ Electric Scooter 1000w (HP-915)
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Specifications
High power brushless electric vehicle/ electric scooter 1000w (HP-915)1000w brushless motor
60v 20Ah lead acid battery
High power brushless electric vehicle/ electric scooter 1000w (HP-915)
Electronic part
Parameter
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Other
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We, Hangpai Electric Vehicle Co.,Ltd. is one leading manufacturer of electric bike, electric scooter and electric tricycle for 10 years. We have 3 production lines, and one stoving varnish factory. 2009, we Hangpai factory passed ISO:9001 management system standard. 2010, our electric bikes have passed CE certificates. 2011, our lithium battery ebike series have got EN15194 certificates(EU standard). 2012, our electric bike have got RoSH certificates.
Some of our prodcuts have sold in Italy, Spain, UK , Greece, Sweden, Bulgaria, Israel, Canada, USA, Colombia, Chile, Brazil, Australia, New Zealand etc.
1. Can I order sample?
Answer: Yes, we accept sample for trial order?
2. How long for delivery time?
Answer: For sample order, our delivery time is 10 to 20days; for one full container, it’s 25 to 35days.
3. Which colures will be available?
Answer: Normally, we will introduce the most popular colures to customers. At the same time, we are able to make colures according to customer’s demands.
4. Can I use my logo(sticker) on the electric bike?
Answer: Yes, we can make customer’s logo(sticker) on the electric bike for one full container order.
5. How to delivery to foreign buyer?
Answer: For sample order, the customer can select by sea or by air. For full container order, by sea is the best choice.
6. What’s the payment terms?
Answer: Normally we use TT, L/C and WU.
7. Need I assemble parts of the electric bike when we get them?
Answer: Yes, we will take out few parts, like pedals(if have), mirrors(if have), front wheel, front fender, and rear trunk(if have) before package. Our workers will put these parts in electric bike cartons. And will send one professional tool bag to help you assemble. It’s easy to make it.
8. Can I mix different models in one full container order?
Answer: Yes, we accept different models in one full container.
9. Need I buy spare parts for first order?
Answer: Yes, you need to buy some spare parts for future service. The quantity depends on your electric bike order. We will give you advice when you need.
1. Warranty policy
a.) For main electronic parts, charger, controller and battery, we provide 6 months warranty.
b.) For motor, we provide 12 months warranty.
c.) For frame, handlebar, stem and wheel rim we provide 2 years warranty.
1.1 The following conditions, not including in warranty policy
a.) Any damages caused by human factor.
b.) Dismounting any parts without professional technical people.
c.) Use other parts in our electric bike or scooter.
d.) Damages caused by traffic accident and other accident.
e.) The problem caused by overloading.
2. Technical support
a.) We provide “electric circuit diagram” for each model.
b.) We can train customer’s 1 or 2 technical workers for free.
c.) When oversea customers meet serious problem, they can not work out by technican, we will dispatch engineer to customer’s company to give help.
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