Custom velvet jewelry bag, jewelry packaging bag, jewelry gift bag

Question

Answer

*Can the sample charge be refunded or deducted from the payment for goods?

As long as the order is placed with us, refunded.

*Can the mould charge be refunded or deducted from the payment for goods?

As long as the order quantity is big enough, refunded.

*What is your sample time?

Usually about 3 ~ 7 working days.

*What is your mass production lead time?

Usually about 15-25 working days. For a precise time, to case by case.

*What is your MOQ ?

Generally speaking, 500 pcs per style per color

*Can you do a custom logo on the products?

Yes. We can do custom logos on the products by: embossing, foil-stamping, silk-screening, laser engraving, or embroidering.

*Can we order the color we want?

If your order quantity meets the MOQ of dyeing the material, yes. For more information, please kindly contact our salesman.

*What is your working time?

Monday to Saturday, 08:00 ~ 18:00 (Beijing Time). If any emergency, we are reachable at any time by mobile phone.

*To whom should we send our complaint about your product or service?

Please kindly write down your complaint with all details and send to us. Our Complaint Handling Center will reply to you in 24 hours.

*How to maintain your products?

1) Keep away from acidic or alkaline items 
2) Avoid storing below heavy items 
3) Do not expose to high temperature 
4) Keep at a dry and ventilated place when not in use 
5) Clean only with designated detergent and soft cloth 
6) Use dry cloth to absorb damp parts and dry up naturally in a ventilated space and avoid high temperature exposure.
7) Metal parts regularly with antirust oil to avoid rusty.