XHY-F20 20W Fiber Laser Marker Specially Designed for Jewelry Industry

Product features

1.Use the 3rd generation fiber laser with high electro-optical conversion efficiency.

2.Excelent quality of laser beam to create ultra-fine marking effects.

3.Use the high-speed galvanometer scanner to provide high marking speed, which is twice of the common YAG and DP semiconductor marking machine. Save you expensive labor costs.

4.Air cooling without consumables or maintenance.Save the electric power.Save the electric charges about 10,000 Yuan to 20,000 Yuan per year,compared with semiconductor laser marking machine.

5.Use integrated modular for the convenience of maintenance. Small size to save the factory space.

6.Enviromentally friendly mark, comforming to RoHS standard.

7.Automatic create the serial number, production date, barcode and Qr code. Support flying marking and rotating marking.

Application materials

Metal and some kinds of non-metallic materials, ultra hard alloy, oxide,electroplate,coating film,ABS,epoxy resin,printing ink,engineering plastics,etc.

Applicable industries

Plastic transmitting buttons,IC chip,accessories of digital products,precision machinary,jewelry,kitchen utensils,watch,glasses,electrical engineering,electric apparatus,electron components,metal jewelry,hardware tools,mobile communication components,automobile prart,plastic products,medical apparatus,bulding and tubular products and other high-precision product marking.

Technical parameters

Warranty

1. 1 years warranty for this fiber laser marking machine.

2. Customers will be fully trained for the operation the machine and general maitenance skills after the order confirmed.

3. Skilled engineer will help customer to solve the problem by SKYPE,Alibaba Trade Manager,Tel,Email etc in time when problem happened.

4. Provide life-long paid maintenance after the warranty period.

 Quality control

1. Skilled and strict Quality Inspection Team is available during the material purchasing and production procedure.

2. All finished machine are 100% strictly tested by our QC department and engineering department before shipped out.

 Payment:

T/T (Bank transfer), Western Union, Papal, Escrow etc. 30% in advance and 70% before shipment.

Delivery time

It's up to the real quantity. We have enough inventory, so, less than 5 sets machine can be prepared within 3-5 working days.

 Package

1.The first layer of packaging is plastic transparent film

2.The second layer of packaging is 2 cm of white bubbles

3.The third is the standard export wooden case.

 OEM Service

1. Customized and OEM orders are welcome due to our aboundant experiences.

2. All the OEM services are free, customer only need to provide us with your logo drawing, function requirements, colors etc.

3. No MOQ required.

 Privacy:

None of your personally identifiable information ( such as your name , address , email address ,bank info ,etc ) will be disclosed or shared with any third parties.

 Contact:

All of your inquiries or questions or ask-helps will be answered within 12 hours, even in holiday. Also, please feel free to call us if you have any emergency questions.

Our Company

South Korea Branch Company

The Exhibition

1.Q:Will you charge us any fee during the warranty period when we need maitenance?

    A:Buyers need to pay our engineer's travel expenses. But free the machine accessories.

2.Q:Do you provide service after the warranty period?

    A:Yes,we provide paid life-long maitenance after the warranty period. But buyers will be asked to pay the accessories and the engineer's travel expenses. 

3.Q:Can I contact you in any time when I need your help?

    A:Of course you can. You can contact me by skype,Alibaba trade manager,phone or email. But please call me by phone during 20:00pm-9:00am to Beijing time.

4.Q:What should we do when our machine doesn't work?

    A:Plan A:1.Contact me or our service team. 2.Tell us what the problem with your machine.Send me the pictures or video to show me what wrong with your machine. 3.Our service team will make a video to show and tell you how to repair your machine.

     Ps:This plan just fit the no-serious condition. And this will save you the travel expense and other fee of our engineer.

       Plan B:1.Contact me or our service team. 2.Tell us what the problem with your machine.Send me the pictures or video to show me what wrong with your machine. 3.Our service team will discuss your case. 4.Our service team will decide how to repair your machine.5.We'll tell you to book flights ticket or pay the travel expense. 5.Our engineer  set out with the right machine accessories after the flights ticket prepared.

5.Q:What should we pay when your engineer reached us?

    A:Besides the round trip teckets,the buyer need to responsible for our ordinary working dinner and accomodation.

6.Q:How long will your engineer stay in our company?

    A:Normally,3-5 days.

7.Q:If I can ask your enginner to proform the re-training during the repairing period?

    A:Yes.Our engineer will re-training your employee.Please learn it serious to save money in the future.Ps:Our engineer can speak English.

8.Q:What should we do if your engineer do not repaired the machine within 5 days?

    A:Normally,this will not happen to our skilled engineer. Just in two case,this will happen.1.The problem is not clear when you told me and thus our engineerbling the wrong machine accessories.2.You have new require about the machine, such as you need to mark log on a new kind of material and need our engineer provide the perfect operational date.

More Questions? Please Contact Me!