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Help CenterTaiwan Epistar High Power 7w LED Light Ceiling
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LED light ceiling packaging:
Please refer to the parameter specification
LED light ceiling shipping:
1. Payment term: T/T 30% deposit after order confirmed, the balance after goods ready before shipping . or L/C , or Western Union for small amount .
2. Lead time : normally in 5~10 days after deposit received .
3. Sample policy : Samples are always availble for each model . Samples can be ready in 3~7 days once payment received .
4. Shipping port:Shenzhen or Zhongshan , China
5. Discounts : We offer discount for big quantity.
1. For all your inquires about us or our products, we will reply you in detail within 24 hours
2. We have a good translation, enthusiastic sales and service who can speak fluently in English language
3. We offer OEM services. Can print your own logo on product , can customize the retail box packing and other things.
4. We have very experienced R&D engineers and we have strong ability to do ODM projects.
1. What are your market reach throughout the region?
We are a LED lamps manufacturer with many years experience in the production of LED lighting. Our products are mainly sold in domestic market and some are exported to Japan, Russia and Southeast Asia.
2. What is your main product line is made?
We mainly produce LED indoor decoration lighting and outdoor engineering lighting. .( LED Ceiling lights, LED Downlights, LED Bubls, LED High Bay lights, LED Spotlights,LED Street lights,LED Flood lights,LED Outdoor Wall lights,LED Wall Washers, LED Underground lights,more.
3. Your factory or trading company?
We are a factory, we provide OEM services. Some famous foreign supermarkets and we often collaborate.
4. You have the ability to do independent research and development?
Our engineering department has 3 people, we have the research and development capabilities. We also collect regularly each customer feedback, product improvement and new product development. We also hold monthly new product launches.
5. If I have a question I would like advice on how to contact you?
You can sns platform or directly through major inquiry and send e-mail to consult us. Look for our logo.
6. What will you provide services?
If you do not mind, you can tell us the following information, you are factories, wholesalers, purchasing, dealers, consumers or do engineering, design, or home. We can provide a detailed explanation to you. You will also patiently answered every question. We have established a customer complaint side, if you are not satisfied with our service, you can directly tell us via e-mail or telephone. We answer all questions for you. Thank you.
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